Annissa Coy is a well-trained and highly skilled professional with more than two decades of experience in the cleaning and restoration industry and the co-creator of Firehouse Education and Mobile Cleaning Systems. She was also the winner of R&R’s inaugural Recognizing Women in Restoration award in 2017. Be sure to check out Annissa’s weekly videos on www.randrmagonline.com! Have a question for Annissa? E-mail her at Annissa@firehouseeducation.com.

Myldred Ingram is the Editor-in-Chief of Restoration and Remediation (R&R) magazine. When she’s not writing or reviewing an article she enjoys trying new restaurants in her local area and beyond. The beyond part is because she will most definitely  book a plane ticket or take a road trip to another city for food. She loves meeting new people professionally, and working with industry professionals to build upon their brands by thinking of innovative tools for their platforms. Moreover, she’s  excited for the opportunity to merge her journalism, production and technical writing background for use towards R&R magazine. Myldred manages with a servant leader mentality believing that it takes many parts to help an operation run efficiently and there’s no I in team. Myldred looks forward to meeting everyone and learning  more about the Restoration and Remediation industry.

Lisa Lavender holds a BS in accounting from Penn State and is an IICRC Master Fire, Water and Textile Restorer. As chief operating officer and co-owner of both Restoration Technical Institute and Berks ∙ Fire ∙ Water Restorations, Inc., Lavender has over 20 years of experience in the restoration and reconstruction industry, and has been involved in the training other restoration professionals since 2012. In 2018, has expanded her passion for serving other restorers by partnering and becoming VP of operations design for iRestore software. In addition to contributing to the running of the operations of her organizations, she authors a monthly column for R&R, Restoring Success, writes, instructs and develops courses and materials in the pursuit of her passion to give knowledge, passion, and inspiration to others for success in the industry. You can reach her at lisa@RTILearning.com.