Mark Springer, CR, is the president of Dayspring Restoration, based in Western Montana. Mark has 23 years of experience in disaster recovery and mitigation, and over that time he has achieved many certifications and accreditations applicable to the restoration industry. Mark routinely serves as an expert witness for litigation on restoration projects. Dayspring Restoration is very engaged in the local community, and Mark serves on numerous nonprofit boards and committees.
Since its inception, the RIA Advocacy and Government Affairs (AGA) Committee has been moving forward like a freight train. Month after month this movement gains momentum in a way that is unprecedented in the property repair industry.
As I read the email from the desk adjuster who was stationed over 1,000 miles away from the claim location, a series of questions flooded my mind. I suspect that most restorers in this predicament would have thoughts along the same lines.
