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Home » Authors » Lisa Lavender M.T.R., M.F.S.R., M.W.R.
Lisa Lavender M.T.R., M.F.S.R., M.W.R.

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

Lisa Lavender holds a BS in accounting from Penn State and is an IICRC Master Fire, Water and Textile Restorer. As chief operating officer and co-owner of both Restoration Technical Institute and Berks ∙ Fire ∙ Water Restorations, Inc., Lavender has over 20 years of experience in the restoration and reconstruction industry, and has been involved in the training other restoration professionals since 2012. In 2018, has expanded her passion for serving other restorers by partnering and becoming VP of operations design for iRestore software. In addition to contributing to the running of the operations of her organizations, she authors a monthly column for R&R, Restoring Success, writes, instructs and develops courses and materials in the pursuit of her passion to give knowledge, passion, and inspiration to others for success in the industry. You can reach her at lisa@RTILearning.com.  

Articles

ARTICLES

Restoring Success: Managing Job Profitability Part 2

Managing Restoration Job Profitability Part 2: The Budget

Restoring Success
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Lisa Lavender M.T.R., M.F.S.R., M.W.R.
March 6, 2023
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Lisa Lavender shares budgeting tips to help mitigate financial decline for businesses.


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implementing new processes in your restoration business

Tips for Implementing Something New at Your Restoration Firm

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Lisa Lavender M.T.R., M.F.S.R., M.W.R.
February 2, 2023
No Comments

It does not work if you do not use it.


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restoration business development

How Do You Know What You NEED to Do at Your Restoration Company?

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Lisa Lavender M.T.R., M.F.S.R., M.W.R.
January 5, 2023
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A Needs Analysis provides clarity to reach the desired outcome.


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business email etiquette

Restorers Need to Ask: To Reply All or NOT Reply All

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Lisa Lavender M.T.R., M.F.S.R., M.W.R.
December 1, 2022
One Comment

Some tips on proper email etiquette that can make a big difference for a restoration business.


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lessons learned in restoration

Things I Learned from Running a Restoration Company

Restoring Success
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Lisa Lavender M.T.R., M.F.S.R., M.W.R.
November 3, 2022
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Sharing lessons that have served well when it comes to running a restoration business and other ventures.


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delegating responsibilities in your restoration business

How Restoration Contractors Can Let Go to Grow

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Lisa Lavender M.T.R., M.F.S.R., M.W.R.
October 7, 2022
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A recovering micromanager explains why giving up control actually makes you, and your team, stronger.


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Harnessing the Power of Experiential Learning in your Training Programs

Harnessing the Power of Experiential Learning in your Training Programs

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Lisa Lavender M.T.R., M.F.S.R., M.W.R.
August 31, 2022
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Learning from experience is one of the best forms of training.


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process management

8 Tips to Manage the Thousands of Details of a Restoration Business

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Lisa Lavender M.T.R., M.F.S.R., M.W.R.
August 4, 2022
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Take care of the details to solve most business problems.


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disaster response planning

Disaster Response Plans — What Do You Need to Know?

Derek Preece
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Lisa Lavender M.T.R., M.F.S.R., M.W.R.
July 8, 2022
No Comments

Pandemic shows the need for emergency planning. Restoration firms can offer this service to clients.


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Constructive Feedback: Delivering and Receiving For Continuous Improvement

Restoring Success
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Lisa Lavender M.T.R., M.F.S.R., M.W.R.
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Paul Pinchak
May 12, 2022
No Comments

The ability to deliver and receive feedback in a constructive manner is an essential tool to help any business, and individual, prosper.


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View All Articles by Lisa Lavender M.T.R., M.F.S.R., M.W.R.
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