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Home » Authors » Lisa Lavender, M.T.R., M.F.S.R., M.W.R.
Lisa Lavender, M.T.R., M.F.S.R., M.W.R.

Lisa Lavender, M.T.R., M.F.S.R., M.W.R.

Lisa Lavender holds her IICRC Master designations in Water, Fire, and Textile Restoration.  As Chief Operating Officer and Co-owner of both Restoration Technical Institute and Berks ∙ Fire ∙  Water Restorations, Inc.,  Lisa has more than 18 years of experience in water and fire restoration services and has been training other restoration professionals since 2012. In 2018, she has expanded her passion for serving other restorers by partnering and becoming VP of Operations Design for  iRestore, software. You can reach her at lisa@restorationtechnicalinstitute.com. 

Articles

ARTICLES

restoring success raises
Restoring Success

Want a Raise? Ask THIS Instead

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Lisa Lavender, M.T.R., M.F.S.R., M.W.R.
March 3, 2021
No Comments
This approach to compensation has numerous benefits and can minimize the uncomfortable conversations and anxiety anyone may experience when matters of compensation are discussed.
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emotional discounting RS
Restoring Success

Emotional Discounting in the Restoration Industry

Lisalrti0183fx
Lisa Lavender, M.T.R., M.F.S.R., M.W.R.
February 4, 2021
No Comments
Emotional discounting is when we start abandoning business models and pricing structures and allow emotions to drive or impact our revenue, prices, and decisions.
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restoring success resilience
Restoring Success

The Resilience of Restorers

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Lisa Lavender, M.T.R., M.F.S.R., M.W.R.
January 7, 2021
No Comments
We know now more than ever that providing clean and safe environments for people to do their work and live their lives is a noble, rewarding profession of which to be so proud.
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restoration startup tips
Restoring Success

Top Tips for Restoration Startups

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Lisa Lavender, M.T.R., M.F.S.R., M.W.R.
December 3, 2020
No Comments
A short list to a successful restoration company startup.
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restoring success use your words
Restoring Success

Use Your Words

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Lisa Lavender, M.T.R., M.F.S.R., M.W.R.
November 5, 2020
No Comments
The words we choose and ability to not just communicate but to communicate effectively in an emotionally intelligent manner helps us succeed in our day to day.
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scope creep
Restoring Success Meets The Intentional Restorer

Nothing is Scarier than Scope Creep

Isaacson
Jon Isaacson
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Lisa Lavender, M.T.R., M.F.S.R., M.W.R.
September 30, 2020
No Comments
Scope creep occurs in many facets and a variety of circumstances in our companies when we deviate from the scope of work and fail to account for it in the revenues.
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restoring success elearning
Restoring Success

The New Age of Restoration Training

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Lisa Lavender, M.T.R., M.F.S.R., M.W.R.
September 3, 2020
No Comments
The year 2020 will go down in history as the year of challenges and it is in the spirit of overcoming these obstacles that rapid developments and opportunities present themselves.
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rs transparency
Restoring Success

Transparency in Our Restoration Companies

Chelsea Mihalko
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Lisa Lavender, M.T.R., M.F.S.R., M.W.R.
August 6, 2020
No Comments
Being authentically transparent is most important in positively leading the team through 2020, the pandemic, and the continuous challenges.
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Restoring success trust
Restoring Success

Morale and Engagement: Built on a Foundation of Trust

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Lisa Lavender, M.T.R., M.F.S.R., M.W.R.
July 2, 2020
No Comments
A culture filled with fear and mistrust will be a culture with a disengaged and unhappy team.
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restoring success red flags

Restoring Success: Red Flags

What is the first thing that comes to mind when you hear “RED FLAG”?
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Lisa Lavender, M.T.R., M.F.S.R., M.W.R.
June 5, 2020
No Comments
A red flag is only a signal; if we react to a signal of a coming problem or irregularity, we can get things back on track.
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View All Articles by Lisa Lavender, M.T.R., M.F.S.R., M.W.R.
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June 8, 2021

Contractor Connection RESTORE Conference & Expo - NOW VIRTUAL

Contractor Connection, the industry leader in contractor managed repair services, provides insurance carriers and consumers access to a national network of residential and commercial contractors who are vetted and managed for performance to deliver quality repairs in a timely manner with exceptional customer experiences for property owners. 

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