“One of the many things I like most about being involved in the training side of our industry is the opportunity to meet people new to the industry who are on a mission. Whether it is a new owner or a person who has been challenged to make an impact in their organization, the drive and excitement is infectious. I recently met an owner/operator of a new restoration company and afterward thought, ‘What if I could bottle that and share it – the mindset and the passion?’”
Hiring outside the industry brings fresh ideas to your organization. It is a necessity for overcoming labor shortages and has many other advantages like avoiding the need to overcome bad habits that sometimes come with experience. You have a clean slate to train. So, now what?
Job planning and scheduling are critical to business success in restoration. Lisa Lavender shares how they impact operations, and ultimately the bottom line, for better or worse. She shares tips on how to elevate your existing planning and scheduling system, or create a new one that boosts efficiency.
Lisa Lavender's passion for “checking your work,” on an individual and company level, comes from the consequences she has observed when this discipline is lacking. Here, she offers ideas for creating a culture of minimal errors.
The motivation paradigm is described as the reasons we do the things we do in the manner we do them. Over the years, I have taken the position that money does not motivate, nor is it necessarily an effective tool that creates desired outcomes. Appreciation ranks higher than money, believe it or not, when it comes to motivation, Lisa Lavender writes.