In the early 2000s, when I was just beginning my career as a restorer, I recall the buzz about the “cloud”. I am by no stretch a “computer geek” but it sounded like something exciting. Wanting to constantly employ the latest technology in all aspects of the business, I ran around the office declaring that we needed a cloud (totally clueless of what that meant).
This is the second article of a multi-part series on employee burnout in the restoration industry. Part one introduced the nature of burnout, and summarized findings from a study on burnout in the restoration industry.
Since the 1990s, experts have been declaring burnout levels are reaching epidemic proportions among North American workers (Maslach & Leiter, 1997). Since that time, most people would probably agree that work related stressors have only intensified with the proliferation of metrics, technology, and the need to be “on” all the time.