Michelle joined R&R in April 2015 and oversees all the editorial content that goes into every issue. She also focuses much of her efforts on multimedia. She can be reached at blevinsm@bnpmedia.com

Lisa Lavender holds her IICRC Master designations in Water, Fire, and Textile Restoration.  As Chief Operating Officer and Co-owner of both Restoration Technical Institute and Berks ∙ Fire ∙  Water Restorations, Inc.,  Lisa has more than 18 years of experience in water and fire restoration services and has been training other restoration professionals since 2012. In 2018, she has expanded her passion for serving other restorers by partnering and becoming VP of Operations Design for  iRestore, software. You can reach her at lisa@restorationtechnicalinstitute.com.