The Restoration Industry Association’s (RIA) Advocacy and Government Affairs (AGA) committee recently accomplished two different objectives that will help push the industry forward.

This is the second article of a multi-part series on employee burnout in the restoration industry.  Part one introduced the nature of burnout, and summarized findings from a study on burnout in the restoration industry. 

Brand synergy makes it possible to provide comprehensive solutions for commercial clients and operate at peak efficiency without sacrificing quality, which ultimately helps your multi-brand company become a self-sustaining system.

If you want to rise above the competition, become a leader in your industry, and inspire long-term customer commitment, you need to define what your business actually does for your clients.

Have you ever said about your business, “I just need somebody to answer my phones”? Maybe you consider that a lowly position that anyone should be able to manage, just a warm body talking into a piece of plastic.

I enjoy reading entry level job advertisements for the restoration industry. They remind me of a simpler way of living. Pack a lunch every night, wake up earlier than you want to, perform physical labor before 7 a.m., break for 15 minutes at lunch, and come home tired.