In my role as a chief customer officer, I meet with a lot of contractors looking for ways to improve their business and I’m struck by how often certain phrases come up. 

When you hit a plateau, that’s your signal something needs to change. Most likely, that something is you.

These drivers to success are signs of a healthy business, on or off the market.

Service, cashflows, efficiency, communications, company credibility, and more can suffer from even a blip in basic documentation.

Over the last few years, my passion for email etiquette seems to have ramped up a notch, or five. 

In the service industry, people attempt to cheat on a regular basis. Homeowners do it by trying to short-pay a bill, tell white lies to tilt events to their favor, or make veiled attempts to obtain free services. 

Communicating measurable goals is an extremely practical solution for motivating an underperforming team. But it has deeper benefits, as well.

Be intentional to develop yourself, your team, and your process; there are no shortcuts.

Do you meet one or more of Gokul's four red flags?

Enjoy and look for simple solutions.