I’m excited to expand on our popular Ask the Expert podcast with a subseries, called Real Stories in Restoration. It will capture the journeys of the people in restoration – how you got here, the work you do and tools you use, lessons learned, memorable projects, advice for industry peers, etc. I invite you to join me in sharing your story! 

As the new R&R editor-in-chief, I am honored and humbled to follow the legacy Michelle Blevins leaves behind—of building a respected, sought-after resource for the industry based on trust, relationships, and valuable content.

Over the last few years, my passion for email etiquette seems to have ramped up a notch, or five. 

Nuisance odors are a problem. After all, even the most attractive property can be marred by a foul smell that everyone notices. Bad odors can cause frustrations for employees, clients, tenants, and customers. In many situations, they can also be a sign of something that is unsafe. 

Fire damage restoration work can be very profitable, while wowing customers with the end result. That said, contractors need effective processes and techniques to rebuild or restore a structure after a fire, and to fully remove the smoke odor for good.