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Home » Authors » Kayla McGowan
Kayla McGowan

Kayla McGowan

Kayla McGowan is the Editor-in-Chief of R&R Magazine, with 10 years of experience in marketing and communications in the restoration and cleaning industry. She leads the editorial strategy for R&R and The Experience Events, creating content that informs and connects industry professionals. 

Kayla holds a B.S. in Criminal Science and M.S. in Public Safety and Emergency Management from Grand Canyon University. She serves as Co-Chair on the RIA’s Marketing Committee.

Kayla is a Microbial Warrior®, a Certified Forensic Operator® and a High Risk/ High Level Decontamination Specialist™. Kayla is passionate about elevating the industry, is a food lover, enjoys spending time with her family, and embracing the outdoors.

Articles

ARTICLES

Ask the Expert Q&A: How Window Performance Affects Hurricane Damage and Building Resilience
Ask the Expert

How Window Performance Affects Hurricane Damage and Building Resilience

Building performance expert shares why and what restorers should know about windows, water intrusion, and storm resilience
Kayla McGowan
Kayla McGowan
June 18, 2026
No Comments

Here’s how window performance, water intrusion, and installation affect hurricane damage, long-term building resilience, and moisture control.


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TradeTalks episode 42: Asbestos, Education, and Coffee Roasting
TradeTalks: Unlocking The Experience

Asbestos, Education, and Coffee Roasting

Andre Zwanenburg of The Asbestos Institute discusses asbestos education, regulations, and industry awareness
Kayla McGowan
Kayla McGowan
June 18, 2026
No Comments

Andre Zwanenburg of The Asbestos Institute chats about asbestos education, environmental safety, regulations, and his upcoming session at the Experience on September 10, 2026.




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Ask the Expert: AI, Deadlines, and Coffee with Jeff Cross
Ask the Expert

AI, Deadlines, and Coffee with Jeff Cross

Kayla McGowan and Jeff Cross discuss AI, collaboration, publishing pressure, and routines that keep the industry moving
Kayla McGowan
Kayla McGowan
June 17, 2026
No Comments

Jeff Cross and Kayla McGowan discuss AI, deadlines, industry collaboration, and the role they play in the media.




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Technical Tip Tuesday: Avoiding Common Ultrasonic Cleaning Mistakes in Contents Restoration
Technical Tip Tuesday Presented by Blue Kangaroo Packoutz

Avoiding Common Ultrasonic Cleaning Mistakes in Contents Restoration

Proper organization and cleaning procedures improve ultrasonic cleaning results in contents restoration
Kayla McGowan
Kayla McGowan
June 16, 2026
No Comments

Best practices for ultrasonic cleaning include packing out contents, which includes material sorting, temperature control, and avoiding common mistakes. 




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TradeTalks episode 41: Science, Critical Thinking, and Care
Trade Talks: Unlocking The Experience

Using Science, Critical Thinking, and Care in Cleaning & Restoration

Emily Dodds of Immaculate Collective shares her insights on material science, critical thinking, and decision making
Kayla McGowan
Kayla McGowan
June 11, 2026
No Comments

Emily Dodds of Immaculate Collective chats about material science, education, her upcoming session at The Experience in Las Vegas on September 11, and critical thinking.




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Ask the Expert: Leadership, Growth, and Culture
Ask the Expert

Restoration Business Leadership, Growth, and Culture

Margaret Chebat and Melissa Wittig discuss franchise growth, operational support, and mentorship
Kayla McGowan
Kayla McGowan
June 10, 2026
No Comments

PuroClean’s Margaret Chebat and Melissa Wittig discuss women in restoration, operational leadership, franchise growth, and the evolution of the restoration industry. 




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Technical Tip Tuesday: Improving Contents and Packouts through Better Site Assessments
Technical Tip Tuesday Presented by Blue Kangaroo Packoutz

Improving Contents and Packouts through Better Site Assessments

Structured site assessments help restoration professionals improve their contents and packout efficiency and reduce costly mistakes
Kayla McGowan
Kayla McGowan
June 9, 2026
No Comments

Here are contents and packout assessment strategies that restorers need to follow including evaluation, event zones, and planning techniques that improve project outcomes. 




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TradeTalks episode 40: Advocacy, Bourbon, and Breaking Industry Myths
Trade Talks: Unlocking The Experience

Advocacy, Bourbon, and Breaking Industry Myths

Kayla McGowan
Kayla McGowan
June 4, 2026
No Comments

On this episode of TradeTalks: Unlocking The Experience, IICRC’s Robbie Bradshaw shares how advocacy became his mission, why responsibility and accountability drive his work, and a hobby many don’t know about. 




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Ask the Expert: Breaking Down the TPA vs No TPA Debate
Ask the Expert

Breaking Down the TPA vs. No TPA Debate

The pros, challenges, and long-term considerations behind TPA and non-TPA work in the restoration industry
Kayla McGowan
Kayla McGowan
June 3, 2026
No Comments

Nate Cisney of Restoration Made Simple shares TPA vs non-TPA work, how it affects your operations, profitability, diversifying your work, and long-term growth for restorers.




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Technical Tip Tuesday: Why Labeling and Inventory Accuracy Matter in Contents and Packouts
Technical Tip Tuesday Presented by Blue Kangaroo Packoutz

Why Labeling and Inventory Accuracy Matter in Contents and Packouts

Learn how proper materials, labeling, and inventory systems improve contents and packout efficiency
Kayla McGowan
Kayla McGowan
June 2, 2026
No Comments

Successful contents packouts start long before items leave the property. Learn how proper preparation, accurate labeling, and reliable inventory systems help restoration teams improve efficiency and accountability.




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