Kayla McGowan

Here’s how the Three Ps — prepare, practice, and pass it on — help restoration businesses improve their training outcomes, reduce callbacks, and improve employee performance. 

ISEA’s President and CEO, Cam Mackey, discusses PPE Standards, safety footwear, glove selection, ANSI guidance, and best practices for restorers to improve their safety in this exclusive Q&A.

Craig Leyers of StableDry Services shares how restorers can build employee buy-in through communication, career development, trust, and a strong company culture. 

PuroClean’s President, Steve White shares his thoughts and insights on company culture, sustainable growth, leadership, accountability, and building high-performance restoration teams. 

Here’s how restoration companies can overcome common training barriers, measure employee development, and turn training into a business growth strategy. 

Damien Monaghan discusses inspection, education, standards, and the future of the cleaning, restoration, and inspection.

Josh Arthur and Jordan Kohn discuss smoke contamination, fire damage restoration, homeowner recovery, and best practices for responding to fire losses. 

Here’s how restoration companies can build a structured training roadmap that helps develop technical skills, future industry leaders, and helps their long-term growth.

Kelley Dolan of Violand Management Associates discusses employee onboarding, retention, and building a 90-day plan that helps new hires thrive. 

Father-daughter duo Chad and Olivia Haynes discuss educating the youth, IICRC Certifications, and how hands-on training can inspire the next generation of restoration professionals.