Ask the Expert
How Drones Can Transform the Restoration Claims Process
Boost your efficiency, safety, and claims accuracy with drone technology
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Kayla McGowan
Kayla McGowan is the Editor-in-Chief of Restoration and Remediation (R&R) magazine, bringing nearly 10 years of marketing and communications experience in the restoration sector. With a solid foundation in content creation, editing, and social media strategy, Kayla respects the vital work of the industry. At R&R, she develops content that engages and informs restoration professionals and manages content strategy for The Experience Events, bridging the cleaning and restoration industries. Outside of work, Kayla is an avid foodie who loves exploring new culinary experiences. She enjoys spending time with her family and embracing the outdoors. Kayla is excited to connect with industry professionals and contribute to R&R’s ongoing success. Reach her at mcgowank@bnpmedia.com or 757-849-2461.
ARTICLES
Ask the Expert
Safety, Leadership & Restoration Excellence
Dan Derbes shares How the Navy’s values shape safety, customer care, and innovation for his career in the restoration industry.
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Ask the Expert
How to Integrate Mental Resilience into Your Biohazard Cleanup Protocols
Jordan Frady shares his insights on biohazard safety, misconceptions and emotional well-being
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2025 Restoration Industry Year in Review
A year of growth, technology adoption, advocacy wins and resilience shaping the future of the restoration industry
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Technical Tip Tuesday Presented by DocuSketch
Cut Down Site Visits with Smarter Restoration Documentation
Capture key documentation with full tours and moisture readings to save you time, improve transparency and reduce jobsite visits
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Ask the Expert
Empowering Restoration Businesses Through Collaboration and Strategic Growth
Jim Kowalski shares his insights on networking, partnerships and long-term success in the restoration industry
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Technical Tip Tuesday Presented by DocuSketch
Why Reputation Matters for Estimators in the Restoration Industry
Building trust and strong relationship early in your career can bring long-term success in the restoration industry
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Ask the Expert
INTRConnect – Intelligence Beyond Bounds with Garret Gray
This episode of Ask The Expert dives into keynotes, networking and more at Cotality’s event of the year
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Technical Tip Tuesday Presented by DocuSketch
Why Proper Documentation Is Critical for Large Restoration Jobs and Commercial Projects
Avoid costly mistakes by leveraging best practices in the field for accurate documentation
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