Articles by Kayla McGowan

On this episode of Ask The Expert, learn why deodorization, hidden contamination, coatings, and customer communication are critical in fire restoration. 

Meet Nate Judy, R&R’s 2026 Trailblazer Award winner, recognized for his servant leadership, industry advocacy, innovation, and advancing the future of restoration. 

Meet Meredith Truitt, R&R’s 2026 Women in Restoration Award Winner. She’s recognized for her mentorship, leadership, and impact on the restoration industry.

Boris Skoro of Prism Specialties shares best practices for managing large-loss restoration projects, including assessment, documentation, logistics, transparency, communication, and post-project reviews. 

Here’s how restoration businesses can build a learning culture, strengthen their employee retention, and develop future restoration leaders. 

Here’s how restoration owners can reduce dependence, plan for succession, retain their employees, and build a business that can grow and succeed without them.

Matt Cook shares the critical role inspection plays in restoration, pre-remediation planning, HVAC performance, and more on this episode of Ask The Expert.

Here’s how the Three Ps — prepare, practice, and pass it on — help restoration businesses improve their training outcomes, reduce callbacks, and improve employee performance. 

ISEA’s President and CEO, Cam Mackey, discusses PPE Standards, safety footwear, glove selection, ANSI guidance, and best practices for restorers to improve their safety in this exclusive Q&A.

Craig Leyers of StableDry Services shares how restorers can build employee buy-in through communication, career development, trust, and a strong company culture.