Articles by Kayla McGowan

Jeff Cross and Kayla McGowan discuss AI, deadlines, industry collaboration, and the role they play in the media.

Best practices for ultrasonic cleaning include packing out contents, which includes material sorting, temperature control, and avoiding common mistakes. 

Emily Dodds of Immaculate Collective chats about material science, education, her upcoming session at The Experience in Las Vegas on September 11, and critical thinking.

PuroClean’s Margaret Chebat and Melissa Wittig discuss women in restoration, operational leadership, franchise growth, and the evolution of the restoration industry. 

Here are contents and packout assessment strategies that restorers need to follow including evaluation, event zones, and planning techniques that improve project outcomes.

On this episode of TradeTalks: Unlocking The Experience, IICRC’s Robbie Bradshaw shares how advocacy became his mission, why responsibility and accountability drive his work, and a hobby many don’t know about. 

Nate Cisney of Restoration Made Simple shares TPA vs non-TPA work, how it affects your operations, profitability, diversifying your work, and long-term growth for restorers.

Successful contents packouts start long before items leave the property. Learn how proper preparation, accurate labeling, and reliable inventory systems help restoration teams improve efficiency and accountability.

The R&R Trailblazer Award celebrates restoration professionals who are 35 and under who demonstrate innovation, leadership, commitment, and community impact that helps advance the restoration industry.

Find out how restorers can improve timelines, communication, and homeowner expectations during hurricane response and recovery.