Articles by Kayla McGowan

In this episode of Ask The Expert, Mark Davis, Co-CEO of Signal Restoration Services and Chairman & CEO of PuroClean, discusses long term leadership and how private ownership has enabled sustained, franchise-first growth.

In this week’s Technical Tip Tuesday, John Reasoner of Paul Davis Restoration explains the two CAT preparedness practices that consistently save time and reduce secondary damage during major storm events: disciplined claim distribution and mandatory 3D/360 documentation at every phase of the loss. His approach shows how the right mix of planning and technology protects both crews and claim defensibility. 

In this episode of Ask The Expert, the ProKlean team discusses their rebrand, chemistry, and what restoration contractors should know when choosing the right solutions for them. They also share common application mistakes, PPE requirements, and much more. 

In this week’s Technical Tip Tuesday, John Reasoner breaks down why the first 10 minutes of a CAT loss are unpredictable, and how technicians can quickly control, stabilize, and protect the team and occupants before any restoration work ever begins.

In this Q&A with Bill Shadid of Aeroseal, we discuss how restoration professionals can integrate passive house principles into post-disaster restoration without sacrificing speed, cost, comfort, or health. 

In this episode of Ask The Expert, five industry leaders from across home services industries share why collaboration between service providers is essential to delivering a stronger, more consistent customer experience. 

Barry Rice, CSP, explains the importance of Job Hazard Analysis (JHA) and how it helps restoration contractors safely manage multiple overlapping hazards on active job sites. 

On this episode of Ask The Expert, Beth Toenies of BELFOR Franchise Group shares how franchising supports growth, branding, staffing, and more. 

This week’s Technical Tip shares why annual respirator fit testing is critical for OSHA compliance and worker safety. Barry Rice, CSP, highlights key aspects of fit testing, what it prevents, and why consistency is key.

The restoration industry lacks an industry-specific labor code, but OSHA’s Top 10 violations offer clear insights into the safety gaps restorers face every day. Here’s what each violation means for your teams and how you can use this data to improve compliance, reduce injuries, and protect your business.