Articles by Kayla McGowan

Check out the latest episode of "TradeTalks: Unlocking The Experience" with Bill Luallen, a seasoned expert with over 25 years in the cleaning and flooring industries. He shares his journey from the navy to building his career in the industry.

In this episode of "Ask the Expert," we speak with Phill McGurk, owner and director of CARSI, about utilizing AI tools like ChatGPT and Copilot to enhance your business processes, documentation and SOPs. Learn how AI can serve as a valuable tool for businesses without becoming a crutch.

In this episode of "Ask the Expert," we chat with Adam Lyszczarz, a Marine Corps veteran and Program Manager for Document Restoration Services at Prism Specialties, about restoring flood-damaged artifacts at the Smithtown Library. Discover the innovative techniques used and lessons learned from this significant restoration project.

Following the 2024 hurricane season, mold remediation training is critical. With over $500 billion in damages, both homes and commercial properties need proper restorative drying and mold remediation.

Join us in this episode of 'TradeTalks: Unlocking The Experience' as industry veterans Joe and Leon share their journey in wellness and employee support. Learn how their expertise addresses workforce challenges, and why you should attend The Experience 2025 at the Charlotte Harbor Convention Center.

Discover how leveraging advanced software solutions can transform your restoration business, enhance workforce efficiency, and future-proof your operations in an evolving industry.

Join industry experts Paul Silliman and Cory Burt in this exciting episode of Ask The Expert as they reveal how remote monitoring can streamline operations, boost efficiency and save time and money. Discover practical strategies to overcome challenges, reduce manual processes and stay ahead with innovative technology.

We dive into the world of recruiting with Jenny Andrawis, Chief Revenue Officer of Implement4. Learn about the latest trends, effective recruiting methods, and how Jenny’s unique approach has shaped her success. This is a must-listen for anyone looking to enhance their recruiting game in the restoration industry.

In this episode of “TradeTalks: Unlocking The Experience,” Kayla McGowan interviews the Catastrophe Panel. Learn more about our speakers and in the importance behind this panel discussion.

Join industry expert Rich Oakes, President of GigSmart, in this episode of Ask the Expert. Find out how on-demand labor solutions can help restoration businesses stay agile and cost-efficient. Learn about flexible labor models, the role of technology in staffing, and real-world examples of success. Uncover strategies for managing temporary workers and maintaining quality standards in the ever-evolving restoration industry.