Articles by Kayla McGowan

Discover how AJ and Becky Callegan transformed a life-threatening scare into a mission to improve home building and air quality. In this episode of "Ask The Expert," the husband-and-wife team shares their inspiring story, highlighting the importance of mold awareness and indoor air quality advocacy.

In this episode of Ask The Expert, Leighton Healey, CEO of KnowHow, shares his strategies for enhancing business operations. Learn how standardization, knowledge management, technology, training and accountability can boost your efficiency and drive growth.

In this episode of Ask The Expert, discover the secrets of mastering water damage restoration from Paul Silliman, Head of Sales and Customer Success at Clean Claims. Streamline your processes, improve efficiency and save time and money with expert tips on training documentation and leadership oversight.

In this episode of Ask The Expert, we go back to the basics of catastrophe preparedness. Our panel of industry experts share their experiences, overcoming hurdles and implementing strategies to help protect their communities and teams.  

In this episode of "Ask The Expert," we feature Kevin Schramm, owner of LIME Painting in Boise, who transitioned from Navy service to successful franchise ownership. Discover the unique strengths veterans bring to the franchising industry and learn how Kevin's dedication to LIME's core principles and commitment to veterans' causes makes him a standout leader.

Industry leader Stephanie Suchocki, Vice President of Operations at Superior Restoration, dives into the Restoration Industry Association's offerings, the upcoming RIA Convention and the transformative power of continuous education in this episode of Ask the Expert.

In this episode of R&R's Ask the Expert, Stefan Figley, President of 1-800-Pack-Out, discusses the critical strategies for navigating contents restoration and catastrophe preparedness. Learn how proactive planning, effective workflows and industry-wide collaboration are shaping the future of restoration amid increasing challenges.

Discover how our industry is transforming through innovative initiatives and collaborative efforts. From Middle Tennessee State University’s new bachelor’s program to key initiatives by NORMI, the IICRC, RIA and many more, find out how we can advance the field and foster collaboration for successful future.

Mycotoxins are microscopic yet mighty agents of concern for restoration professionals. Learn how proactive strategies and innovative tools can elevate your remediation plans to safeguard both health and trust.

Discover the extraordinary journey of Leslie Anderson, R&R's 2025 Women in Restoration Award winner. From mentorship and servant leadership to groundbreaking industry contributions, Leslie's story of resilience and innovation continues to inspire restoration professionals nationwide.