Articles by Kayla McGowan

Join us for this episode of Ask the Expert, featuring Barry Rice, a seasoned professional with over 20 years of experience in environmental, health and safety (EHS). Barry discusses the dangers of saltwater-related fires during hurricane season, particularly their impact on electric vehicles and homes.

In this episode of Ask The Expert, join Travis Parker Martin, Co-Founder and VP of Product and Marketing at Know How, as he dives into the transformative role of artificial intelligence (AI) in the restoration industry. Learn how AI is enhancing operational efficiency, customer support and knowledge sharing, and learn about the predicted future applications that will set AI-empowered companies apart by the end of the year. 

From catastrophic event responses to natural disaster preparedness, learn why attending these industry events in the beginning of 2025 are crucial. Find out where you can connect with top professionals and enhance your business and customer support.

In this episode of “TradeTalks: Unlocking The Experience,” Kayla McGowan, Chief Editor at Restoration & Remediation, interviews Jeff Cross. Learn how Jeff went from owning a cleaning business to becoming a leading media director. He shares insights on industry evolution, collaboration and his mad scientist skills in the kitchen.

Join us in this episode of Ask the Expert as we sit down with Claudia Lezell, a seasoned professional in the flooring industry with over four decades of experience. Claudia shares her insights on the vital interconnection between inspection, cleaning and restoration, and the importance of collaboration and continuous learning. 

Join industry expert Shawn Havalotti in this episode of "Ask the Expert" as he delves into the leading causes of commercial water damage, shares his extensive industry knowledge, and provides practical prevention strategies that every commercial property owner should know. Say goodbye to unexpected water damage surprises. 

Learn about the latest trends in disaster-resistant housing on 'Ask The Expert' with Robb Harrell, VP of Product Development at DocuSketch. Gain insights into generational differences, homeowner investment trends and the pivotal role of insurance carriers in promoting resilient materials. Learn expert tips on collaboration and strategies to advocate for durable building practices.

On this episode of R&R's Ask the Expert, industry expert Ben Ricciardi dives into the noisy world of digital marketing. Ben, the founder and CEO of Ironclad Restoration Marketing, has been a pivotal figure in the digital marketing scene for the restoration industry since 2015. 

Check out the latest episode of "TradeTalks: Unlocking The Experience" with Branden Adams, a seasoned expert with over 10 years in the restoration industry. He shares his journey from early mentorship to becoming a renowned figure in the field. Learn about his upcoming hands-on demonstration at The Experience and his day-to-day insights.