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Home » Authors » Kayla McGowan

Articles by Kayla McGowan

Mold Remediation Resources & Field Strategies
Ask the Expert

Mold Remediation Resources & Field Strategies

Industry leaders share practical tools, communication protocols and field-tested strategies to help mold remediation teams succeed
Kayla McGowan
Kayla McGowan
October 22, 2025
No Comments

In this special part two episode of Ask The Expert, we focus on the resources for our field teams for mold remediation. 




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Technical Tip Tuesday: Boosting Credibility in Restoration Claims
Technical Tip Tuesday Presented by DocuSketch

Boosting Credibility in Restoration Claims

Building trust with insurance carriers through simple, effective communication strategies
Kayla McGowan
Kayla McGowan
October 21, 2025
No Comments

Chris Tilkov of DocuSketch shares how a quick phone call can help strengthen restoration professionals’ credibility with insurance carriers.


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Ask the Expert: Leveraging Technology to Grow Your Business
Ask the Expert

Leveraging Technology to Grow Your Business

How Restoration Business Can Use Technology to Overcome Bottlenecks and Drive Growth
Kayla McGowan
Kayla McGowan
October 15, 2025
No Comments

James Hatfield of LiveSwitch shares how restoration professionals can use technology to streamline operations, improve customer experience and scale smarter.




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Ask The Expert: How Wildfire Smoke Impacts Indoor Air Quality
Ask the Expert

How Wildfire Smoke Impacts Indoor Air Quality

Wildfire Smoke and Indoor Air Quality: What Restoration Professionals Need to Know
Kayla McGowan
Kayla McGowan
October 13, 2025
No Comments

John Otero of 1-800 WATER DAMAGE shares his insights on the hidden dangers of wildfire smoke and how restoration professionals can help protect the indoor environment. 




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Ask the Expert - Rebuilding Your Sales Team: The Blueprint for Restoration Business Growth
Ask the Expert

Rebuilding Your Sales Team: The Blueprint for Restoration Business Growth

Why investing in sales training and coaching is the most powerful growth strategy in today’s evolving restoration landscape
Kayla McGowan
Kayla McGowan
October 10, 2025
No Comments

Gregg Taylor of Restoration Partners shares how rebuilding your sales team is the ultimate growth strategy for restoration businesses.




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R&R Q&A: Building Science, Mold Prevention and Restoration Collaboration
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Building Science, Mold Prevention and Restoration Collaboration

Trey Farmer shares how building science and restoration can unite to create healthier homes
Kayla McGowan
Kayla McGowan
October 8, 2025
No Comments

Trey Farmer of Forge Craft discusses Passive House design, mold prevention and how restoration professionals can collaborate with architects to build healthier homes. 


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Ask The Expert: Disaster Response, Community Impact and Restoration Leadership
Ask the Expert

Disaster Response, Community Impact and Restoration Leadership

Rinea Blanchard shares lessons from large-scale disaster recovery and building a resilient restoration business
Kayla McGowan
Kayla McGowan
October 6, 2025
No Comments

Superior Contract Cleaning’s Rinea Blanchard shares her insights on hurricane recovery, flood response and the power of preparedness in restoration.




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Ask the Expert - Large Loss Contents Restoration: Expert Insights from Blue Kangaroo Packoutz
Ask the Expert

Large Loss Contents Restoration: Expert Insights from Blue Kangaroo Packoutz

Learn how the Blue Kangaroo Packoutz team tackles large loss contents restoration, from triage to documentation, with proven strategies and scalable solutions.
Kayla McGowan
Kayla McGowan
October 3, 2025
No Comments

In this episode of Ask The Expert, we sat down with the Blue Kangaroo Packoutz team, including Michael Case, David Gavilanes, Jon Current and Tyler Hawkins and we explored the complexities of large loss contents jobs.




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Ask the Expert - Plan to Win: Inside Violand’s Business Retreat Experience
Ask the Expert

Plan to Win: Inside Violand’s Business Retreat Experience

Violand Retreats in Ohio and Florida Help Restoration Professionals Build Winning Business Plans
Kayla McGowan
Kayla McGowan
October 1, 2025
No Comments

In this episode of Ask The Expert, Tim Hull, President and Owner of Violand Management Associates, give an exclusive inside look into their Business Planning Retreats. 




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Ask the Expert: Building a Legacy Through Culture and Community
Ask the Expert

Building a Legacy Through Culture and Community

Jorge and Michelle Gutierrez share how strong culture, community involvement and team resilience help build a lasting legacy
Kayla McGowan
Kayla McGowan
September 29, 2025
No Comments

In this episode of Ask The Expert, Jorge and Michelle Gutierrez of SERVPRO reflect on their years in the restoration industry and how culture and community help shape their team.




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