Articles by Kayla McGowan

Meet Leslie Anderson, R&R’s 2025 Women in Restoration Award winner. With over 25 years of industry experience, Leslie has built a remarkable career defined by mentorship, innovation and servant leadership. 

Join Garret Gray, President of Cotality’s Insurance Solutions, as he recaps the highlights of INTRConnect 2025, discusses innovative solutions in the property insurance industry and unveils details for INTRConnect 2026.

Explore the world of contents restoration with industry experts David Gavilanes, Annissa Coy and Stefan Figley. Learn how they overcome challenging projects, leverage cutting-edge technologies, and prioritize belongings for restoration.

Join our Editor-in-Chief, Kayla McGowan, on a special episode of Restoration Rundown with host Ben Ricciardi as we dive into my journey, the exciting upcoming Experience in Punta Gorda and actionable ways to drive progress in the restoration industry. Packed with inspiration, insights and practical advice, this is a must-watch for restoration professionals ready to elevate our field!

Check out the latest episode of "TradeTalks: Unlocking The Experience" with Bill Luallen, a seasoned expert with over 25 years in the cleaning and flooring industries. He shares his journey from the navy to building his career in the industry.

In this episode of "Ask the Expert," we speak with Phill McGurk, owner and director of CARSI, about utilizing AI tools like ChatGPT and Copilot to enhance your business processes, documentation and SOPs. Learn how AI can serve as a valuable tool for businesses without becoming a crutch.

In this episode of "Ask the Expert," we chat with Adam Lyszczarz, a Marine Corps veteran and Program Manager for Document Restoration Services at Prism Specialties, about restoring flood-damaged artifacts at the Smithtown Library. Discover the innovative techniques used and lessons learned from this significant restoration project.

Following the 2024 hurricane season, mold remediation training is critical. With over $500 billion in damages, both homes and commercial properties need proper restorative drying and mold remediation.

Join us in this episode of 'TradeTalks: Unlocking The Experience' as industry veterans Joe and Leon share their journey in wellness and employee support. Learn how their expertise addresses workforce challenges, and why you should attend The Experience 2025 at the Charlotte Harbor Convention Center.

Discover how leveraging advanced software solutions can transform your restoration business, enhance workforce efficiency, and future-proof your operations in an evolving industry.