Articles by Kayla McGowan

Certified Trauma and Biohazard Specialist Jordan Frady discusses protocols, misconceptions and mental strategies for success in biohazard cleanup.

Learn about this year’s trends, market growth, technology breakthroughs and advocacy highlights that defined 2025. Plus, see what’s next for 2026. 

Holly Baldwin of DocuSketch shares how documentation and moisture reading photos can help you reduce site visits, improve communication and streamline your workflow. 

Nominate an outstanding woman in restoration for R&R’s 2026 Women in Restoration Award before February 28. 

Here’s why reputation is everything in the restoration industry and how every email, call and meeting impacts the future of your career. 

Garret Gray shares what you can expect at INTRConnect 2026, from AI-driven insights to tailored tracks and networking opportunities.

Learn why and how improper documentation can derail large restoration jobs and how you can capture accurate data every time.

Air Force veteran Joe Bennett of Lightspeed Restoration shares how military discipline, green practices and team training drive success in the restoration industry. 

Bud Summers of PuroClean shares how restoration companies can prepare for future disasters by leveraging technology, working through workforce solutions and building a strategic plan.