Technical Tip Tuesday Presented by DocuSketch

Why Proper Documentation Is Critical for Large Restoration Jobs and Commercial Projects

Avoid costly mistakes by leveraging best practices in the field for accurate documentation

This week’s Technical Tip with Holly Baldwin, Senior Customer Success Manage at DocuSketch, focuses on how misuse of technology can lead to improper documentation and workflow issues. Holly shares an example she recalls on a warehouse job.

A team was documenting a large warehouse, but their photos were taken from behind tall stacks of boxes. The result? You may have already guessed, there was not one clear sightline to the ceiling corners. Without those corners visible, creating an accurate sketch becomes nearly impossible. In this case, the customer had an inaccurate sketch because of improper use of technology when they were documenting.

Technology works best when we use it properly. A few extra minutes upfront can save hours of frustration.

Stay tuned for next week’s tip!

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Kayla McGowan is the Editor-in-Chief of R&R Magazine, with 10 years of experience in marketing and communications in the restoration and cleaning industry. She leads the editorial strategy for R&R and The Experience Events, creating content that informs and connects industry professionals.

Kayla holds a B.S. in Criminal Science and M.S. in Public Safety and Emergency Management from Grand Canyon University. She serves as Co-Chair on the RIA’s Marketing Committee.

Kayla is a Microbial Warrior®, a Certified Forensic Operator® and a High Risk/ High Level Decontamination Specialist™. Kayla is passionate about elevating the industry, is a food lover, enjoys spending time with her family, and embracing the outdoors.