In the fast-paced world of the restoration industry, handling telephone calls effectively is a critical aspect that can significantly impact a business's success… Mike Baxter gives tips on how to turn these calls into job leads.
No, that is not a typo, it is definitely meant to be furry and not fury. We are talking about indoor air quality (IAQ) here, not Armageddon. But, make no mistake about it, for severe allergy sufferers the differences often feel like semantics.
“Creating a clearly planned education and career path for your technicians will help with employee retention and improve the dedication and quality of your restoration efforts,” Lorne McIntyre writes. This article focuses on the role of a technician from day one to an RIA Certified Restorer and can be used as a guide to not only develop employees but attract more talented candidates.
“In a crowded marketplace, it can be hard to cut through the noise and reach customers,” Josh Miller writes. “With a micro approach that focuses on how we can do our jobs more effectively, and a macro approach that communicates our expertise to the marketplace, we can all help promote the credibility and competence of the professionals in our industry.”