Encircle and CoreLogic integration means fast, reliable, field data and accelerated claims cycles for property insurance and restoration professionals.
DocuSketch, a leading provider of process optimization solutions for the North American property restoration industry, proudly announces a minority growth investment from Summit Partners.
While restoration contractors are experts in handling 24/7 emergencies, their swiftness to help the homeowner means that paperwork usually comes second. Though it sometimes feels like it isn’t, it ispossible to provide excellent customer service and produce paperwork that’s on point.
How is the adjuster to know if you handled the job like Stan in a Van or a top-shelf company? The answer is documentation. The problem is that too many restorers don’t understand the mechanics of how to put together a good file that properly supports the invoice. They expect the adjuster to simply take their word for it.
Inevitably, if you are a restoration company, sooner or later you will run into situations where the adjuster won’t pay for work you completed or only a fraction of what you have estimated the cost to be. In these situations, restorers have a few options, which depend in large part as to how far you’re willing to go, how much you’re willing to spend and if the risk is worth the reward.
By being proactive and educating property owners about the risks of dishonest engineering and insurer fraud, you can help defend your clients from unethical claims professionals, Jack Hanks and Doug Quinn write. This will help ensure fair insurance markets where policyholders suffering a loss have the best chance for an honest claim and a smoother process of rebuilding their property. When this happens, the consumer, the restoration professional and the insurer win.