For restoration companies, keeping a competitive advantage takes mastering the business and field sides. In Restorer’s Digest, “O.G. Restorer” Sean Scott covers a smorgasbord of topics including, but not limited to, fire and smoke restoration, disaster recovery, health and safety estimating, dispute resolution, ethics, customer relations, sales and marketing, and working with insurance companies and adjusters. These columns will be featured in the R&R eNewsletter the fourth Friday of every month.
In the fire restoration industry today, many practitioners use ozone generators as one of their primary means to neutralize smoke odor. Although ozone may be effective to some degree in neutralizing odors, many experts disagree on its effectiveness and whether the risks outweigh the rewards. So, what is ozone? And what are the associated health risks? Sean and Briana Scott examine the effects of ozone exposure and offer necessary precautions for working with ozone.
Inevitably, if you are a restoration company, sooner or later you will run into situations where the adjuster won’t pay for work you completed or only a fraction of what you have estimated the cost to be. In these situations, restorers have a few options, which depend in large part as to how far you’re willing to go, how much you’re willing to spend and if the risk is worth the reward.
Every fire has its own chemical makeup or DNA – the fuels that burned, the types of chemicals that have reacted or interacted, the duration of the fire, the intensity of the heat, the odors and gases the fire generates all contribute to the uniqueness and toxicity of structure fire environments.
Every restoration company encounters a certain percentage of projects that turn out to be undesirable, unprofitable, or uncollectible. Sean Scott likes to call these jobs the rotten eggs of restoration. Here he shares key things to consider when job leads are called in.
In this first-ever Real Stories in Restoration episode, disaster restoration expert and author Sean Scott joins us to share insights from his 43 years in restoration and construction, takeaways from three of his publications, fire and smoke damage restoration tips, and more. Watch through the end for exciting news on what’s ahead for him and R&R.