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Check out the May 2022 edition of Restoration & Remediation, featuring advice on how restorers can expand the range of their services, tips on successful drying with moisture meters, considerations for CAT work and much more.
The success of your water damage restoration business is dependent on the quality of work your production staff puts out and the feeling the water damage victim is left with after the fact.
Here are five ways to train and prepare your restoration employees to provide the best customer experience, both in their everyday work and after disasters.
Watching a movie that was set in the wilds of the Rocky Mountains happened to remind me of a line from Rudyard Kipling’s The Jungle Book: “For the strength of the pack is the wolf, and the strength of the wolf is the pack.” I believe this sentiment to be true in business as well as in nature.
Remediation after water contamination should be done fast and thoroughly. One of the main tools to use are moisture meters, which can assess the moisture condition of materials before starting remediation work. Meters should also be used to make sure all excess moisture is gone once the work is finished.
In response to an explosion of “toxic mold” claims in 2000-2001, the insurance industry acted in unprecedented unison to universally get rid of all claims related in any way to mold. They didn’t stop at just excluding claims from mold; they threw bacteria into the exclusion as well.
Moisture meters are easier than ever to use and now with exciting Bluetooth connectivity, moisture meters offer great flexibility and customization. They are fast and accurate, and the information they provide will always be critical to making good drying decisions. Know the meter’s capabilities. Follow the manufacturers’ procedures and recommendations supported by your own knowledge and experience.
The water damage restoration industry is changing rapidly, and moisture meters are no exception. In this article, I will focus on the changes in smart technology which are making it easier to take moisture readings and provide valuable information to contractors in real-time about their jobs.
