2021 December

Check out the December 2021 edition of Restoration & Remediation, featuring a comprehensive, long-form collection of restoration industry SWOT analyses for your exploration. Also in this issue, restoration professionals share their top takeaways from 2021.

Restoration Industry SWOT Analysis: 13 Thought Leaders Share Key Themes for 2022 and Beyond

What Strengths, Weaknesses, Opportunities and Threats Do Restorers Face?

December 6, 2021

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To pay homage to an eventful 2021 and help restorers ring in a prosperous 2022, R&R decided to go beyond the standard year-in-review piece. We asked leaders from across the industry to share what they consider strengths, weaknesses, opportunities and threats. With those perspectives, we curated a comprehensive, long-form collection of restoration industry SWOT analyses for your exploration.

10 Property Restoration Pros Share Top Takeaways from 2021

December 3, 2021

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We asked restoration industry professionals to answer one question as we close out the year: What is your biggest takeaway from 2021?

Inside Hurricane Ida Disaster Response Efforts

Bart Meador

December 2, 2021

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On August 29, 2021, Hurricane Ida made landfall on Louisiana’s Gulf Coast. PuroClean Residential Loss division vice president Bart Meador leads a team that steps in to respond on the ground and mobilize teams following such disasters. He shares PuroClean’s experience responding to Ida, including its impact on the Northeast.

The Future of the Restoration Industry: Helping the Next Generation Succeed

Chris McQueen

December 6, 2021

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Even if you don’t believe millennials are ready for the business of restoration, realize that they are already opening businesses and that many restorers are retiring. Consider millennials your peers and help the industry transition well into the future by helping them to succeed in business.

Thermal Cameras: Answers to Commonly Asked Questions From Restoration Pros

Brent Lammert

December 1, 2021

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Thermal imagers have proven their value in the restoration industry over the last two decades and transitioned from a fancy accessory to a more widely used tool. Brent Lammert provides answers to common questions about thermal imaging, from how they work to who on your team should use the technology.

Creating a Culture of Accountability

Setting Your Restoration Business Up for Long-Term Success

Scott Severe

December 3, 2021

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Remember, good is the enemy of great. You might pay little attention to accountability standards and still find a way to grow a good company. But especially at a time when customers and employees have more choices than ever, and margins continue to grow thinner, becoming a truly great company in the long term requires 100% accountability throughout your entire organization, Scott Severe writes.

American Policyholder Association Has its Eyes on Insurers’ Engineers

Jack Hanks

Doug Quinn

November 30, 2021

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By being proactive and educating property owners about the risks of dishonest engineering and insurer fraud, you can help defend your clients from unethical claims professionals, Jack Hanks and Doug Quinn write. This will help ensure fair insurance markets where policyholders suffering a loss have the best chance for an honest claim and a smoother process of rebuilding their property. When this happens, the consumer, the restoration professional and the insurer win.

Some Things Old, New, Borrowed and Blue: Restoration Edition

Restoring Success

Restoration Technical Institute

November 4, 2021

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Here, Lisa Lavender, Chuck Boutall and John Perella of Restoration Technical Institute share tips on deploying new tools and tech within your organization. They also share some of their favorite things: Old, new, borrowed and blue.

Expediting Restoration Claims With the Help of Drones

James Pipe

December 2, 2021

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Drone software and hardware capabilities are expanding each year, with significant implications for the restoration and insurance industries. Advancements in AI and photogrammetry make for more accurate and comprehensive reporting on damaged structures. For example, thermal mapping via drones allows assessors to spot leaks and water damage on a roof without needing to climb said roof.

adopting technology for insurance estimating

Identify Your Company’s Pain Points and Start Solving Them With Tech

Chris White

November 30, 2021

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I get it, Chris White writes. People don’t like to change. However, the technology that is available today makes it unacceptable to use old-school methods. There’s a threshold beyond which a reluctance to grow and change is no longer a neutral choice or a matter of quirky personal preference. It’s irresponsible and, simply, bad business.

Will 2022 Resemble 2021 for Restoration Contractors?

Actual Changes in 2021 and Estimated Changes in 2022 for the Restoration Industry

Les Cunningham

December 1, 2021

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Les Cunningham shares 13 reflections and predictions for restoration business owners to consider as they plan for 2022, from working with TPAs, to increasing labor and material prices, to COVID-19 effects.

Introducing Field Notes

A New Series Shining a Spotlight on Restoration Technicians

Valerie King

November 29, 2021

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Through Field Notes, we look forward to sharing the stories of the industry’s most driven, engaged and innovative technicians. We are eager to consistently shed light on their ideas, pain points, motivators, paths to restoration and more. In doing so, we hope to help shrink the gap between C-suite and frontline. We hope to help give these unsung heroes a real seat at the proverbial table and a stronger voice in the future of the industry.