Managing Your Restoration BusinessAsk the Expert

Mastering the Art of Estimating: Insights from Industry Experts Kevin Mardegian and Tess Huge

Explore the critical role of accurate estimating in the restoration industry and learn strategies for improving project profitability and efficiency.

In this episode of Ask the Expert, we explore the critical role of estimating with Kevin Mardegian, General Manager at Elkmont Estimates, and Tess Huge, Senior Estimator. Estimating is essential for the success of any restoration company, and these two industry veterans offer invaluable insights.

Kevin has worked in the restoration industry since 2013, focusing on large loss projects since 2015. His experience with two of the largest general contractors in the country provides a unique perspective on managing complex jobs efficiently and profitably. Tess, a former project manager with a strong background in reconstruction and mitigation, deeply understands what it takes to write accurate, comprehensive estimates. Her innovative approach, shaped by her experience in the ag-tech industry, helps her leverage technology to maximize profitability for her clients.

Key Topics Discussed:

Homeowner onboarding
Working with TPAs
Detailed documentation
Custom pricing
Defensible invoices
Negotiation with adjusters
Improving cash flow

As the restoration industry evolves, accurate and defensible estimating becomes increasingly critical. Collaborating with peers, tapping into your network, and sharing insights are essential for improving processes and maintaining competitiveness. Kevin and Tess emphasize the importance of networking and collaboration as means to continuously enhance industry standards, making the restoration field a better place for all.

Estimating isn’t just about numbers; it’s about ensuring accuracy, efficiency, and profitability on every project. By fostering industry connections, sharing knowledge, and refining your approach, you can elevate your business and contribute to the overall success of the restoration industry.

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Kayla McGowan is the Editor-in-Chief of R&R Magazine, with 10 years of experience in marketing and communications in the restoration and cleaning industry. She leads the editorial strategy for R&R and The Experience Events, creating content that informs and connects industry professionals.

Kayla holds a B.S. in Criminal Science and M.S. in Public Safety and Emergency Management from Grand Canyon University. She serves as Co-Chair on the RIA’s Marketing Committee.

Kayla is a Microbial Warrior®, a Certified Forensic Operator® and a High Risk/ High Level Decontamination Specialist™. Kayla is passionate about elevating the industry, is a food lover, enjoys spending time with her family, and embracing the outdoors.