Annissa Coy discusses pre-communication with adjusters, before the job is complete and the invoice is sent. She also explains why she does not prioritize communication with third parties during review.

Annissa Coy responds to a comment on a previous video. She discusses collaborating with the insurance side in the interest of the customer, without “selling out.”

In this episode of Ask Annissa, Annissa Coy addresses the following question: “I’m responding to fires from a scanner and I’m not signing any of the jobs. What do you think I am doing wrong?”

To pay homage to an eventful 2021 and help restorers ring in a prosperous 2022, R&R decided to go beyond the standard year-in-review piece. We asked leaders from across the industry to share what they consider strengths, weaknesses, opportunities and threats. With those perspectives, we curated a comprehensive, long-form collection of restoration industry SWOT analyses for your exploration.

In 2016, Benjamin Surdi, founder and CEO of PureDry Restoration, purchased a business that was in major debt and all-around bad shape. Since then, the company has quadrupled in size and revenue, and it is a recognized market leader in Washington State.

The merged companies will continue as BluSky Restoration Contractors. In addition to restoration services currently provided by Menold, BluSky plans to add its commercial roofing and healthcare restoration business lines to the Illinois markets.

Most of the time, when a business owner reaches out to Idan Shpizear to talk through a disappointing quarter or the loss of a huge project, the problem is simple: There is a complete lack of clarity within the business. Here Idan shares three steps to creating clarity and, as a result, meeting revenue goals.

Every good industry event comes with countless quotes worth capturing and referencing upon return to the real world. The Experience Convention & Trade Show 2021 was no exception.