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Restoration Training/Education

Technical Tip Tuesday Presented by DocuSketch

Why 360 Imaging Is a Game-Changer for Restoration Documentation and Accuracy

Capture full-room views and create timelines with 360 imaging that boost your accuracy and transparency

By Kayla McGowan
November 18, 2025

Capturing a 360 image is quick; it takes about 20 seconds per room once you get the hang of it, and it’s a game-changer for documentation. With 360 imaging, you capture a full sphere view: high, low and everything in between. This means you can always revisit the job virtually, reducing the need for additional site visits later.

With this type of imaging, you capture accurate floor plans using advanced mathematical calculations. While LiDAR technology is great, 360 imagery is just a bit more advanced, allowing you to see better results. 

If you layer multiple walkthroughs with 360 imagery — with initial walkthrough, after demo, after equipment placement, etc. — it creates a timeline of documentation. If an adjuster or customer has questions about your estimate, you can share the 360 tours with them as visual proof. This not only supports your estimate but also helps prevent disputes.

Pro Tip: Make multiple walkthroughs part of your standard process. It’s a small step that delivers big benefits in accuracy and transparency.

A special thank you to Chris Tilkov, Director at DocuSketch and the President and Founder of AiME Estimate Review, for this week’s tip. See you next week!

More Tips in This Series

  • Boosting Credibility in Restoration Claims
  • Staying Consistent, Strategy and Scaling
  • 360 Imagery & Estimating Shortcuts
  • How Tripod Placement Impacts Accuracy in Sketching
  • Why 360 Imaging Is a Game-Changer for Restoration Documentation and Accuracy
  • How Estimators Can Build a Strong Reputation in Restoration
  • How Technology Improves Accuracy in Restoration Sketching
  • Xactimate Estimating Evolves with New Technology
  • Why Proper Documentation Is Critical for Large Restoration Jobs and Commercial Projects
  • Why Reputation Matters for Estimators in the Restoration Industry
  • Cut Down Site Visits with Smarter Restoration Documentation

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KEYWORDS: insurance estimating restoration documentation restoration technology Technical Tip Tuesday working with carriers

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Kayla mcgowan author

Kayla McGowan is the SPAR Partner Manager for PuroClean, where she manages and strengthens the company’s vendor partnership ecosystem. In her role, she serves as a key liaison between PuroClean, approved vendor partners, internal stakeholders, and Franchise Owners, helping connect the network with trusted tools, services, and products that support operational success.

With more than 10 years of experience in marketing and communications within the restoration and cleaning industry, Kayla has built her career around connecting people, ideas, and resources that move the industry forward. She is the former Editor-in-Chief of Restoration & Remediation (R&R) Magazine and continues to contribute to R&R as a writer, bringing her industry knowledge and perspective to its audience.

Kayla holds a B.S. in Criminal Science and an M.S. in Public Safety and Emergency Management from Grand Canyon University. She also serves as Co-Chair of the Restoration Industry Association’s Marketing Committee.

Her industry credentials include Microbial Warrior®️, Certified Forensic Operator®️, and High Risk/High Level Decontamination Specialist™️. Passionate about elevating the restoration industry and the professionals within it, Kayla enjoys building meaningful relationships, sharing knowledge, and creating opportunities for collaboration. Outside of work, she is a food lover who enjoys spending time with her family and being outdoors.

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