Restoration logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Restoration logo
  • NEWS
  • PRODUCTS
    • New Products & Technologies
    • Submit Your Product
    • Interactive Product Spotlights
  • EDUCATION
    • KnowHow.
    • Podcasts
    • Trade Shows & Expos
    • Training & Certification
    • Webinars
    • Whitepapers
  • TOPICS
    • Water Damage
    • Fire & Smoke Damage
    • Mold
    • Contamination
    • Odor
    • Contents
    • Architecture
    • Catastrophe
    • Cleaning
  • BUSINESS
    • Managing Your Business
    • Insurance/Legal Matters
  • BUYER'S GUIDE
  • VIDEOS
    • Ask the Expert
    • TradeTalks
    • Video Channel
  • THE EXPERIENCE
    • Convention & Trade Show
    • R&R Special Issue
  • EMAG
    • eMagazine
    • Archive Issues
    • Contact
    • Advertise
  • SIGN UP
Managing Your Restoration BusinessAsk the Expert

Ask the Expert

Streamlining Documentation with 360 Documentation

Unlocking Speed and Accuracy with 360 Documentation Technology

By Kayla McGowan
July 4, 2025

On this episode of Ask The Expert, we sat down with Robb Harrell, Vice President of Product Development at DocuSketch, to discuss the benefits of 360 documentation technology for industry professionals and the difference it can make for every job. Robb has over 20 years of experience and is an Xactimate Certified Trainer, he has an extensive background in fortune 500 insurance provides and national restoration firms and he brings a passion for streamlining documentation, estimating and propelling the industry forward. 

We have a special announcement on this episode, the DocuSketch team is hosting a FREE photo documentation class at The Experience Convention and Trade Show on Tuesday, September 2. Learn about the technology, best practices and more. Registration coming soon. 

 

Key Takeaways: 

  • 360 documentation is 400-500% faster than manual photo/sketch methods, while maintaining 2-5% accuracy.
  • It provides a complete visual timeline of a project before, during and after to tell the full story.
  • The technology saves significant "windshield time" by allowing contractors to document more jobs in a day.
  • It levels the playing field for all stakeholders’ contractors, carriers and policyholders by providing transparent, timestamped documentation. 

 

On the Go?

Listen to the audio version of our conversation!

Your browser does not support the audio element.


KEYWORDS: insurance estimating restoration documentation restoration technology

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Kayla mcgowan author

Kayla McGowan is the Editor-in-Chief of Restoration and Remediation (R&R) magazine, bringing nearly 10 years of marketing and communications experience in the restoration sector. With a solid foundation in content creation, editing, and social media strategy, Kayla respects the vital work of the industry. At R&R, she develops content that engages and informs restoration professionals and manages content strategy for The Experience Events, bridging the cleaning and restoration industries. Outside of work, Kayla is an avid foodie who loves exploring new culinary experiences. She enjoys spending time with her family and embracing the outdoors. Kayla is excited to connect with industry professionals and contribute to R&R’s ongoing success. Reach her at mcgowank@bnpmedia.com or 757-849-2461.

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • mold remediation

    Fighting Mold and Bacteria Damage

    Successful mold remediation can be multidisciplinary,...
    Contamination Restoration & Remediation​
    By: Josh Woolen
  • certifications and licenses for restoration professionals

    Certifications and Licenses Every Restoration Company Needs

    Restoration companies need to make sure they have the...
    Restoration Training/Education
    By: Sharon Elzarat
  • a wall covered in moss and fungus

    Zero Tolerance for Toxic Molds: Essential Steps for Successful Remediation

    Understanding the importance of zero tolerance for toxic...
    Mold Remediation
    By: Michael A. Pinto CSP, SMS, CMP, RTPE, FLS, ERS and Kendra Seymour
You must login or register in order to post a comment.

Report Abusive Comment

Manage My Account
  • eNewsletter
  • Online Registration
  • Subscription Customer Service
  • Manage My Preferences

More Videos

Popular Stories

Ask the Expert - Margin vs. Markup: The Costly Confusion in Restoration

Why Understanding Markup, Margin and Overhead is Critical for Restoration Success

mold spores

Mold and Mental Health: The Dual Crisis Facing Indoor Environmental Remediation Teams

calculating profits

How Poor Documentation and Manual Billing Quietly Erode Restoration Profits

2025 Technician Award winner - Congratulations, Kaylin Glaspie!

Events

January 20, 2026

INTRCONNECT

Dive into the latest trends, innovations, and best practices shaping the future of property insurance and restoration.

April 27, 2026

RIA Convention & Expo

This event empowers professionals through world-class education, powerful networking, and access to cutting-edge tools and services.

View All Submit An Event

Poll

Technology Innovations

Which emerging technology do you believe will have the biggest impact on restoration work in the next 5 years?
View Results Poll Archive

Products

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary.

See More Products
Prepare for CATASTROPHE with R&R!

Related Articles

  • 360 documentation

    Transforming Restoration Documentation with 360 Technology

    See More
  • Technical Tip Tuesday: Why 360 Imaging Is a Game-Changer for Restoration Documentation and Accuracy

    Why 360 Imaging Is a Game-Changer for Restoration Documentation and Accuracy

    See More
  • Ask the Expert: Balancing the Scales

    Balancing the Scales: Water Damage Claims, AOB and Documentation Strategies

    See More

Related Products

See More Products
  • Water in Buildings: An Architect's Guide to Moisture and Mold

See More Products

Related Directories

  • Lever360

    Meet Lever360: restoration software, a digital training solution, and an IICRC accredited training school (Restoration Technical Institute)—all in one. We help restoration companies build, run, and achieve through streamlined operations, expert-led courses, and modern tools that lift your team, simplify workflows, and power growth across the restoration industry.
  • Exit Strategies 360

    For 20 years we've specialized nationally in the valuation and sales of exceptional disaster restoration companies. Ensuring your best Exit Ramp℠, we provide essential answers / direction, allowing you to apply efforts strategically, maximizing both value and salability. The result? Confidence and peace of mind. (All communication is 100% confidential.)
  • Cotality

    Cotality (formerly CoreLogic) offers a comprehensive restoration management suite that helps restoration contractors and water mitigation technicians streamline workflows, loss documentation, and communication. With software solutions covering job management, water mitigation, job communications and sales management, Cotality helps restoration teams move faster, reduce friction, and deliver at a higher standard, job after job.
×

Stay ahead of the curve with our eNewsletters.

Get the latest industry updates tailored your way.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
    • Submit a Press Release
  • SIGN UP TODAY
    • Create Account
    • eNewsletters
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Reprints
    • Marketing Services
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2025. All Rights Reserved BNP Media.

Design, CMS, Hosting & Web Development :: ePublishing