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Restoration Training/EducationManaging Your Restoration Business

Technical Tip Tuesday Presented by DocuSketch

Xactimate Estimating Evolves with New Technology

Chris Tilkov explains how tech-driven tools help improve accuracy and compliance in the restoration claims process

By Kayla McGowan
December 9, 2025

On this week’s Technical Tip Tuesday, Chris Tilkov, a Director at DocuSketch and the President and Founder of AiME Estimate Review, shares how estimating tools like Xactimate have evolved with technology. While the fundamentals remain largely the same, improvements over the years have focused on documentation and compliance.  

Fifteen years ago, estimates were often approved through quick reviews and phone calls between project managers and adjusters. Today, systems require strict protocols and supporting evidence like 360° imagery, detailed photos and peer review are now standard. These changes not only ensure accuracy but also create opportunities to scale and support overflow work when you stay consistent and ready. Stay tuned for next week’s tip!

More Tips in This Series

  • Boosting Credibility in Restoration Claims
  • Staying Consistent, Strategy and Scaling
  • 360 Imagery & Estimating Shortcuts
  • How Tripod Placement Impacts Accuracy in Sketching
  • Why 360 Imaging Is a Game-Changer for Restoration Documentation and Accuracy
  • How Estimators Can Build a Strong Reputation in Restoration
  • How Technology Improves Accuracy in Restoration Sketching
  • Xactimate Estimating Evolves with New Technology
  • Why Proper Documentation Is Critical for Large Restoration Jobs and Commercial Projects
  • Why Reputation Matters for Estimators in the Restoration Industry
  • Cut Down Site Visits with Smarter Restoration Documentation
KEYWORDS: insurance estimating restoration documentation restoration software Technical Tip Tuesday Xactimate

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Kayla mcgowan author

Kayla McGowan is the Editor-in-Chief of R&R Magazine, with 10 years of experience in marketing and communications in the restoration and cleaning industry. She leads the editorial strategy for R&R and The Experience Events, creating content that informs and connects industry professionals. 

Kayla holds a B.S. in Criminal Science and M.S. in Public Safety and Emergency Management from Grand Canyon University. She serves as Co-Chair on the RIA’s Marketing Committee.

Kayla is a Microbial Warrior®, a Certified Forensic Operator® and a High Risk/ High Level Decontamination Specialist™. Kayla is passionate about elevating the industry, is a food lover, enjoys spending time with her family, and embracing the outdoors.

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