Articles by Kayla McGowan

James Hatfield of LiveSwitch shares how restoration professionals can use technology to streamline operations, improve customer experience and scale smarter.

John Otero of 1-800 WATER DAMAGE shares his insights on the hidden dangers of wildfire smoke and how restoration professionals can help protect the indoor environment. 

Gregg Taylor of Restoration Partners shares how rebuilding your sales team is the ultimate growth strategy for restoration businesses.

Trey Farmer of Forge Craft discusses Passive House design, mold prevention and how restoration professionals can collaborate with architects to build healthier homes. 

Superior Contract Cleaning’s Rinea Blanchard shares her insights on hurricane recovery, flood response and the power of preparedness in restoration.

In this episode of Ask The Expert, we sat down with the Blue Kangaroo Packoutz team, including Michael Case, David Gavilanes, Jon Current and Tyler Hawkins and we explored the complexities of large loss contents jobs.

In this episode of Ask The Expert, Tim Hull, President and Owner of Violand Management Associates, give an exclusive inside look into their Business Planning Retreats. 

In this episode of Ask The Expert, Jorge and Michelle Gutierrez of SERVPRO reflect on their years in the restoration industry and how culture and community help shape their team.

Marketing expert Sonny Ahuja reveals how restoration businesses can use AI and Google Ads to boost lead conversions and simplify customer communication. 

Norris Gearhart discusses how the restoration industry can better prepare for future public health crises through science backed education, accountability and proper processes and procedures.