Articles by Kayla McGowan

PuroClean’s President, Steve White shares his thoughts and insights on company culture, sustainable growth, leadership, accountability, and building high-performance restoration teams. 

Here’s how restoration companies can overcome common training barriers, measure employee development, and turn training into a business growth strategy. 

Damien Monaghan discusses inspection, education, standards, and the future of the cleaning, restoration, and inspection.

Josh Arthur and Jordan Kohn discuss smoke contamination, fire damage restoration, homeowner recovery, and best practices for responding to fire losses. 

Here’s how restoration companies can build a structured training roadmap that helps develop technical skills, future industry leaders, and helps their long-term growth.

Kelley Dolan of Violand Management Associates discusses employee onboarding, retention, and building a 90-day plan that helps new hires thrive. 

Father-daughter duo Chad and Olivia Haynes discuss educating the youth, IICRC Certifications, and how hands-on training can inspire the next generation of restoration professionals. 

Here’s how comprehensive documentation, digital tools, and virtual tours help restorers strengthen their claims, uncover hidden details, and improve communication. 

Ryan Tasovac, VP of Custodial Services at Peckham, discusses workforce development, employee retention, inclusive hiring, and his upcoming session at The Experience in Las Vegas, NV on Thursday, September 10 from 9:10 – 9:40 am.

FloLogic’s Ian Greene discusses water damage prevention, risk management, smart leak detection, and how restorers can build stronger relationships with their customers.