Articles by Kayla McGowan

Learn how the Restoration Golf Leage (RGL) helps restorers build relationships, network, and strengthen collaboration across the industry.

On this episode of Ask The Expert, Jeff Todd of ServiceMaster Restore® shares his insights on why local expansion often outperforms top-down growth.

EHS Restoration’s Marketing Manager Abby Vallelonga shares how communication and marketing help humanize your business and build trust with your clients during high-stress restoration jobs. 

Here’s how a better initial walkthrough helps improve restoration estimates through stronger site observations, documentation, and pricing accuracy. 

Learn why contents claims break down and how restorers can prevent delays through better communication and documentation.

Robb Harrell shares how the claims ecosystem can improve through communication, shared data, and technology.

Becky Edgren of Puroclean shares her leadership journey and advice for women in the restoration industry, focusing on mentorship, growth, and impact on the industry.

Learn how technology and AI are transforming restoration estimates and documentation with tools like speech-to-scope and 360 imagery. 

Alex Duta, the CEO of Albiware, shares how AI is transforming restoration operations, claims, and business growth. Plus, how restorers can efficiently and effectively adopt AI. 

On this episode of Ask The Expert, Megan Hughes shares key moments in her career and advice for women in the restoration industry.