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Home » Authors » Kayla McGowan

Articles by Kayla McGowan

Ask the Expert - Compassion in Biohazard Remediation: Restoring more than just Spaces
Ask the Expert

Compassion in Biohazard Remediation: Restoring more than just Spaces

Jordan Frady shares the importance of empathy, safety and community collaboration in biohazard remediation
Kayla McGowan
Kayla McGowan
September 3, 2025
No Comments

Jordan Frady shares how compassion, training and teamwork help elevate biohazard remediation beyond the cleanup.




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2025 Ladder Award winner Caleb Parrotte

Meet R&R’s 2025 Ladder Award Winner, Caleb Parrotte!

From sweeping job sites to leading a region, Caleb’s journey shows what passion and grit can build
Kayla McGowan
Kayla McGowan
September 2, 2025
No Comments

Caleb’s rise from childhood job sites to Regional Manager at ATI Restoration is a unique story of leadership, resilience and people-first values.


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TradeTalks episode 39: From Answering Calls to Problem Solving and Making a Difference
Trade Talks: Unlocking The Experience

From Answering Calls to Problem Solving and Making a Difference

Kayla McGowan
Kayla McGowan
August 28, 2025
No Comments

On TradeTalks: Unlocking The Experience, Mandy Rewis of JOC Analytics reveals how data, purpose and passion drive success in the restoration industry. Plus, she shares how skydiving helped her conquer her fear of heights.




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Layers of Safety: Navigating Contractor Responsibilities and PPE on the Jobsite
Ask the Expert

Layers of Safety: Navigating Contractor Responsibilities and PPE on the Jobsite

Contractor Safety Essentials: OSHA Compliance, PPE and Hurricane Season Readiness
Kayla McGowan
Kayla McGowan
August 27, 2025
No Comments

Barry Rice shares his expert insights on contractor safety, OSHA policies and respirator readiness.  




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Ask The Expert: Leighton Healey on AI, Cash Flow and Restoration Resilience
Ask the Expert

Ask The Expert: Leighton Healey on AI, Cash Flow and Restoration Resilience

Leighton Healey shares how KnowHow’s AI helps restoration professionals boost cash flow and their team efficiency
Kayla McGowan
Kayla McGowan
August 22, 2025
No Comments

KnowHow’s CEO, Leighton Healey, joins Ask The Expert and shares how AI can help solve some of the restoration industry's biggest challenges.




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TradeTalks episode 38: From Dry-Cleaning to Disaster Preparedness and Beyond
Trade Talks: Unlocking The Experience

From Dry-Cleaning to Disaster Preparedness and Beyond

Kayla McGowan
Kayla McGowan
August 21, 2025
No Comments

Klark Brown joins TradeTalks to share his journey, restoration wisdom and why connection drives success.   




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Ask the Expert: Educating Consumers and Bridging Insurance Gaps
Ask the Expert

Educating Consumers and Bridging Insurance Gaps

Todd Sangid shares DocuSketch’s survey results on insurance gaps and how technology can help rebuild consumer trust
Kayla McGowan
Kayla McGowan
August 20, 2025
No Comments

Todd Sangid joins Ask The Expert to reveal surprising insurance survey results and the opportunity to educate our consumers. 




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Ask the Expert: The Art and Strategy of Contents Restoration with Jeff Milligan
Ask the Expert

The Art and Strategy of Contents Restoration with Jeff Milligan

Jeff Milligan Shares Expert Tips on Contents Restoration and Emotional Care
Kayla McGowan
Kayla McGowan
August 18, 2025
No Comments

In this episode of Ask the Expert, Jeff Milligan of Prism Specialties explores the strategy, sensitivity and best practices behind successful contents restoration from beginning to end.  




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From Local Roots to Lasting Impact: Building a Restoration Brand
Ask the Expert

From Local Roots to Lasting Impact: Building a Restoration Brand

Branding Tips for Restoration Professionals from Crystal Williams
Kayla McGowan
Kayla McGowan
August 15, 2025
No Comments

In this episode of Ask The Expert, Crystal Williams shares practical branding strategies for restoration businesses, from authenticity to cost-effective marketing wins. 




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TradeTalks episode 37: From Carpet Cleaning to Building a Family Legacy
Trade Talks: Unlocking The Experience

From Carpet Cleaning to Building a Family Legacy

Kayla McGowan
Kayla McGowan
August 14, 2025
No Comments

Mark Violand joins TradeTalks: Unlocking The Experience and shares his journey in the industry, family legacy and his insights from his 44 years of experience.




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