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Home » Authors » Kayla McGowan

Articles by Kayla McGowan

Ask The Expert: How to Launch Software That Sticks: A Human-Centered Approach
Ask the Expert

How to Launch Software That Sticks: A Human-Centered Approach

Why understanding human motivation is the real key to successfully implementing new initiatives and rolling out software for restoration businesses
Kayla McGowan
Kayla McGowan
October 29, 2025
No Comments

Travis Parker Martin of KnowHow shares how tapping into human psychology helps drive software adoption success in restoration businesses.




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Technical Tip Tuesday: Staying Consistent, Strategy and Scaling
Technical Tip Tuesday Presented by DocuSketch

Staying Consistent, Strategy and Scaling

Consistency in estimating opens doors to help you scale, streamline and support your local restoration network.
Kayla McGowan
Kayla McGowan
October 28, 2025
No Comments

Chris Tilkov shares how staying consistent with estimating and processes can help you scale and support your industry peers.



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components of training

Why Diversifying Your Training Approach is Crucial for Your Restoration Business

Learn how embracing a diversified training approach builds stronger restoration teams and drives long-term business success
Kayla McGowan
Kayla McGowan
October 23, 2025
No Comments

Learn how a diversified training strategy empowers restoration teams to lead, adapt and thrive.


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Mold Remediation Resources & Field Strategies
Ask the Expert

Mold Remediation Resources & Field Strategies

Industry leaders share practical tools, communication protocols and field-tested strategies to help mold remediation teams succeed
Kayla McGowan
Kayla McGowan
October 22, 2025
No Comments

In this special part two episode of Ask The Expert, we focus on the resources for our field teams for mold remediation. 




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Technical Tip Tuesday: Boosting Credibility in Restoration Claims
Technical Tip Tuesday Presented by DocuSketch

Boosting Credibility in Restoration Claims

Building trust with insurance carriers through simple, effective communication strategies
Kayla McGowan
Kayla McGowan
October 21, 2025
No Comments

Chris Tilkov of DocuSketch shares how a quick phone call can help strengthen restoration professionals’ credibility with insurance carriers.


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Ask the Expert: Leveraging Technology to Grow Your Business
Ask the Expert

Leveraging Technology to Grow Your Business

How Restoration Business Can Use Technology to Overcome Bottlenecks and Drive Growth
Kayla McGowan
Kayla McGowan
October 15, 2025
No Comments

James Hatfield of LiveSwitch shares how restoration professionals can use technology to streamline operations, improve customer experience and scale smarter.




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Ask The Expert: How Wildfire Smoke Impacts Indoor Air Quality
Ask the Expert

How Wildfire Smoke Impacts Indoor Air Quality

Wildfire Smoke and Indoor Air Quality: What Restoration Professionals Need to Know
Kayla McGowan
Kayla McGowan
October 13, 2025
No Comments

John Otero of 1-800 WATER DAMAGE shares his insights on the hidden dangers of wildfire smoke and how restoration professionals can help protect the indoor environment. 




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Ask the Expert - Rebuilding Your Sales Team: The Blueprint for Restoration Business Growth
Ask the Expert

Rebuilding Your Sales Team: The Blueprint for Restoration Business Growth

Why investing in sales training and coaching is the most powerful growth strategy in today’s evolving restoration landscape
Kayla McGowan
Kayla McGowan
October 10, 2025
No Comments

Gregg Taylor of Restoration Partners shares how rebuilding your sales team is the ultimate growth strategy for restoration businesses.




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R&R Q&A: Building Science, Mold Prevention and Restoration Collaboration
Ask the Expert

Building Science, Mold Prevention and Restoration Collaboration

Trey Farmer shares how building science and restoration can unite to create healthier homes
Kayla McGowan
Kayla McGowan
October 8, 2025
No Comments

Trey Farmer of Forge Craft discusses Passive House design, mold prevention and how restoration professionals can collaborate with architects to build healthier homes. 


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Ask The Expert: Disaster Response, Community Impact and Restoration Leadership
Ask the Expert

Disaster Response, Community Impact and Restoration Leadership

Rinea Blanchard shares lessons from large-scale disaster recovery and building a resilient restoration business
Kayla McGowan
Kayla McGowan
October 6, 2025
No Comments

Superior Contract Cleaning’s Rinea Blanchard shares her insights on hurricane recovery, flood response and the power of preparedness in restoration.




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