Articles by Kayla McGowan

Ask the Expert

Building Trust and Awareness with Homeowners in Restoration

Why communication, technology, and service define today’s restoration experience

January 23, 2026

On this episode of Ask the Expert, Holly Baldwin of DocuSketch discusses how restoration companies can build homeowner trust through service, transparency, technology, and stronger partnerships.

Ask the Expert

Advancing Modern Restoration Through Education and Collaboration

Klark Brown and Mike Ellis discuss their new training program built for today’s restoration business

Kayla McGowan

January 21, 2026

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In this episode of Ask The Expert, Klark Brown of Restoration Advisers and Mike Ellis of Aramsco share their new training initiative that is focused on modern restoration, business growth, and collaboration.

Technical Tip Tuesday Presented by Signal Restoration

Containment Basics to Prevent Cross-Contamination on Restoration Job Sites

A simple daily checklist helps protect your team, occupants, and your projects integrity

Kayla McGowan

January 20, 2026

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Safety Expert Barry Rice, CSP, explains why daily containment checks including tape, zippers, negative air pressure, and equipment are critical to preventing cross-contamination on restoration job sites.

Ask the Expert

How Restoration Contractors Can Overcome Cash Flow Challenges

Key strategies that help restoration contractors thrive despite insurance delays and payment obstacles

Kayla McGowan

January 16, 2026

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Ilana Ben-Ezra of National Claims Funding shares her expert advice on managing cash flow, navigating insurance delays and leveraging industry resources to help your restoration business thrive.

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What Restoration Professionals Need to Know About HVAC Systems and Indoor Air Quality

Why HVAC systems are the hidden driving force of indoor air quality and how restoration professionals can deliver healthier and more complete outcomes

Kayla McGowan

January 14, 2026

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HVAC systems are often overlooked on restoration projects, yet they play a crucial role in indoor air quality and the health of the occupants. Becky Callegan explains why restoration and HVAC contractors need to partner up and work with each other.

Technical Tip Tuesday Presented by Signal Restoration

The Most Overlooked PPE in Restoration Jobs

Barry Rice of Signal Restoration shares why safety boots, gloves, and respirators still get missed

Kayla McGowan

January 13, 2026

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Safety starts with the basics, but critical PPE is still getting overlooked on restoration jobsites. Barry Rice, CSP, of Signal Restoration shares why and how simple and consistent safety habits can close that gap.

Ask the Expert

How Drones Can Transform the Restoration Claims Process

Boost your efficiency, safety, and claims accuracy with drone technology

Kayla McGowan

January 7, 2026

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Drones can change the way the restoration industry handles the claims process. By improving inspections, documentation, and disaster response.

Ask the Expert

Safety, Leadership & Restoration Excellence

Dan Derbes shares How the Navy’s values shape safety, customer care, and innovation for his career in the restoration industry.

Kayla McGowan

January 7, 2026

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Dan Derbes of Lightspeed Restoration shares how his Navy service drives a mission-focused approach to home safety, operational excellence, and customer care.

Ask the Expert

How to Integrate Mental Resilience into Your Biohazard Cleanup Protocols

Jordan Frady shares his insights on biohazard safety, misconceptions and emotional well-being

Kayla McGowan

January 2, 2026

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Certified Trauma and Biohazard Specialist Jordan Frady discusses protocols, misconceptions and mental strategies for success in biohazard cleanup.

2025 Restoration Industry Year in Review

A year of growth, technology adoption, advocacy wins and resilience shaping the future of the restoration industry

Kayla McGowan

December 30, 2025

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Learn about this year’s trends, market growth, technology breakthroughs and advocacy highlights that defined 2025. Plus, see what’s next for 2026.

The Experience Convention & Trade Show logo The Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.

Articles by Kayla McGowan

Building Trust and Awareness with Homeowners in Restoration

Advancing Modern Restoration Through Education and Collaboration

Containment Basics to Prevent Cross-Contamination on Restoration Job Sites

How Restoration Contractors Can Overcome Cash Flow Challenges

What Restoration Professionals Need to Know About HVAC Systems and Indoor Air Quality

The Most Overlooked PPE in Restoration Jobs

How Drones Can Transform the Restoration Claims Process

Safety, Leadership & Restoration Excellence

How to Integrate Mental Resilience into Your Biohazard Cleanup Protocols

2025 Restoration Industry Year in Review

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