Articles by Kayla McGowan

Holly Baldwin of DocuSketch shares how documentation and moisture reading photos can help you reduce site visits, improve communication and streamline your workflow. 

Nominate an outstanding woman in restoration for R&R’s 2026 Women in Restoration Award before February 28. 

Here’s why reputation is everything in the restoration industry and how every email, call and meeting impacts the future of your career. 

Garret Gray shares what you can expect at INTRConnect 2026, from AI-driven insights to tailored tracks and networking opportunities.

Learn why and how improper documentation can derail large restoration jobs and how you can capture accurate data every time.

Air Force veteran Joe Bennett of Lightspeed Restoration shares how military discipline, green practices and team training drive success in the restoration industry. 

Bud Summers of PuroClean shares how restoration companies can prepare for future disasters by leveraging technology, working through workforce solutions and building a strategic plan.

Stefan Figley of 1-800-Packouts explains how to safeguard belongings from freeze damage, prioritize recovery and prevent loss during winter emergencies.

Carmen Coleman of ServiceMaster explains how technology, data and proactive planning are reshaping the way we respond to CAT events like hurricanes, fires and other major disasters.