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New Products and TechnologiesManaging Your Restoration BusinessTradeTalks: Unlocking the Experience

Trade Talks: Unlocking The Experience

From Contractor to Entrepreneurship in Technology and Beyond

By Kayla McGowan
July 24, 2025

On this episode of TradeTalks: Unlocking the Experience, our special guests, Lane Larsen, Founder of Clean Claims, and Paul Silliman, Head of Sales and Customer Success with Clean Claims chat about their journey into the industry. Plus, they share fun facts about themselves as well as what you can expect from their upcoming sessions at The Experience

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About Lane:

  • He is the Founder of Clean Claims. 
  • He has been deeply involved in the restoration industry for nearly 20 years, building and selling four different mitigation and restoration companies.

 

About Paul:

  • He is the Head of Sales and Customer Success at Clean Claims. 
  • He has over 10 years of experience in the restoration industry, previously working as a water technician, project manager, and in insurance adjusting roles.

Both Lane and Paul stumbled into the restoration industry, not intentionally choosing it as a career path. But they've gained extensive hands-on experience working in various roles, which has allowed them to move over into the software side of the industry and help advance the industry with technology. They’re passionate about solving problems for industry professionals.

Both gentlemen are taking the stage at The Experience September 3-5. Paul has a session on the restoration track and Lane has a session on the general track. You can see Lane on Wednesday, September 3 from 9:40 am – 10:10 am and Paul on Wednesday, September 3 from 9:10 am – 10:10 am.

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KEYWORDS: restoration business strategy restoration software The Experience

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Kayla mcgowan author

Kayla McGowan is the Editor-in-Chief of R&R Magazine, with 10 years of experience in marketing and communications in the restoration and cleaning industry. She leads the editorial strategy for R&R and The Experience Events, creating content that informs and connects industry professionals. 

Kayla holds a B.S. in Criminal Science and M.S. in Public Safety and Emergency Management from Grand Canyon University. She serves as Co-Chair on the RIA’s Marketing Committee.

Kayla is a Microbial Warrior®, a Certified Forensic Operator® and a High Risk/ High Level Decontamination Specialist™. Kayla is passionate about elevating the industry, is a food lover, enjoys spending time with her family, and embracing the outdoors.

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