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Home » Authors » Kayla McGowan

Articles by Kayla McGowan

Ask the Expert - Large Loss Contents Restoration: Expert Insights from Blue Kangaroo Packoutz
Ask the Expert

Large Loss Contents Restoration: Expert Insights from Blue Kangaroo Packoutz

Learn how the Blue Kangaroo Packoutz team tackles large loss contents restoration, from triage to documentation, with proven strategies and scalable solutions.
Kayla McGowan
Kayla McGowan
October 3, 2025
No Comments

In this episode of Ask The Expert, we sat down with the Blue Kangaroo Packoutz team, including Michael Case, David Gavilanes, Jon Current and Tyler Hawkins and we explored the complexities of large loss contents jobs.




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Ask the Expert - Plan to Win: Inside Violand’s Business Retreat Experience
Ask the Expert

Plan to Win: Inside Violand’s Business Retreat Experience

Violand Retreats in Ohio and Florida Help Restoration Professionals Build Winning Business Plans
Kayla McGowan
Kayla McGowan
October 1, 2025
No Comments

In this episode of Ask The Expert, Tim Hull, President and Owner of Violand Management Associates, give an exclusive inside look into their Business Planning Retreats. 




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Ask the Expert: Building a Legacy Through Culture and Community
Ask the Expert

Building a Legacy Through Culture and Community

Jorge and Michelle Gutierrez share how strong culture, community involvement and team resilience help build a lasting legacy
Kayla McGowan
Kayla McGowan
September 29, 2025
No Comments

In this episode of Ask The Expert, Jorge and Michelle Gutierrez of SERVPRO reflect on their years in the restoration industry and how culture and community help shape their team.




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Ask The Expert: Clicks, Calls & Conversations: Smarter Marketing with AI and Google Ads
Ask the Expert

Clicks, Calls & Conversations: Smarter Marketing with AI and Google Ads

Sonny Ahuja shares how AI and Google Ad strategy can help restoration professionals capture more leads and save time
Kayla McGowan
Kayla McGowan
September 26, 2025
No Comments

Marketing expert Sonny Ahuja reveals how restoration businesses can use AI and Google Ads to boost lead conversions and simplify customer communication. 




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Q&A: Norris Gearhart on Preparing for the Next Public Health Crisis
Ask the Expert

Norris Gearhart on Preparing for the Next Public Health Crisis

Kayla McGowan
Kayla McGowan
September 25, 2025
No Comments

Norris Gearhart discusses how the restoration industry can better prepare for future public health crises through science backed education, accountability and proper processes and procedures. 


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Ask the Expert - Built for Restoration: How In-House Dev Drives Better Tech
Ask the Expert

Built for Restoration: How In-House Dev Drives Better Tech

JobSight’s Scott Gines shares how having in-house development helps drive innovation in restoration technology
Kayla McGowan
Kayla McGowan
September 24, 2025
No Comments

Scott Gines, Lead Developer at JobSight, explains how in-house software development transforms restoration workflows and user experience. 




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Ask the Expert - Climbing with Purpose: Caleb Parrotte the 2025 Ladder Award Winner
Ask the Expert

Climbing with Purpose: Caleb Parrotte the 2025 Ladder Award Winner

Ladder Award winner Caleb Parrotte shares his journey, leadership insights, and passion for restoration
Kayla McGowan
Kayla McGowan
September 22, 2025
No Comments

Caleb Parrotte of ATI Restoration reflects on his path to leadership, embracing tech, and serving with heart.




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Ask The Expert: Redemption, Restoration and Rebuilding after the Storm
Ask the Expert

Redemption, Restoration and Rebuilding after the Storm

From adversity to leadership, Patrick Workman shares his personal journey into the restoration and recovery industries
Kayla McGowan
Kayla McGowan
September 19, 2025
No Comments

Patrick Workman, Founder of Rock Bottom Recovery & Restoration, shares how his discipline and transparency helped rebuild his life and start a business. 




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Ask The Expert: Scaling Your Restoration Business and Empowering Veterans
Ask the Expert

Scaling Your Restoration Business and Empowering Veterans

John Tovar shares his insights on disaster response, veteran hiring and building resilient restoration teams.
Kayla McGowan
Kayla McGowan
September 17, 2025
No Comments

ServiceMaster Restore’s John Tovar discusses scaling your restoration business and supporting veterans through career pathways.




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Dusk behind the tree tops

Saharan Dust: Nature’s Hurricane Suppressant

Saharan Dust is suppressing the hurricanes this season, but restoration professionals must stay alert as peak season is here
Kayla McGowan
Kayla McGowan
September 16, 2025
No Comments

Saharan Dust is helping suppress early hurricane activity, but restoration professionals should stay prepared as peak seasons looms. 


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