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Home » Authors » Kayla McGowan

Articles by Kayla McGowan

TradeTalks episode 41: Science, Critical Thinking, and Care
Trade Talks: Unlocking The Experience

Using Science, Critical Thinking, and Care in Cleaning & Restoration

Emily Dodds of Immaculate Collective shares her insights on material science, critical thinking, and decision making
Kayla McGowan
Kayla McGowan
June 11, 2026
No Comments

Emily Dodds of Immaculate Collective chats about material science, education, her upcoming session at The Experience in Las Vegas on September 11, and critical thinking.




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Ask the Expert: Leadership, Growth, and Culture
Ask the Expert

Restoration Business Leadership, Growth, and Culture

Margaret Chebat and Melissa Wittig discuss franchise growth, operational support, and mentorship
Kayla McGowan
Kayla McGowan
June 10, 2026
No Comments

PuroClean’s Margaret Chebat and Melissa Wittig discuss women in restoration, operational leadership, franchise growth, and the evolution of the restoration industry. 




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Technical Tip Tuesday: Improving Contents and Packouts through Better Site Assessments
Technical Tip Tuesday Presented by Blue Kangaroo Packoutz

Improving Contents and Packouts through Better Site Assessments

Structured site assessments help restoration professionals improve their contents and packout efficiency and reduce costly mistakes
Kayla McGowan
Kayla McGowan
June 9, 2026
No Comments

Here are contents and packout assessment strategies that restorers need to follow including evaluation, event zones, and planning techniques that improve project outcomes. 




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TradeTalks episode 40: Advocacy, Bourbon, and Breaking Industry Myths
Trade Talks: Unlocking The Experience

Advocacy, Bourbon, and Breaking Industry Myths

Kayla McGowan
Kayla McGowan
June 4, 2026
No Comments

On this episode of TradeTalks: Unlocking The Experience, IICRC’s Robbie Bradshaw shares how advocacy became his mission, why responsibility and accountability drive his work, and a hobby many don’t know about. 




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Ask the Expert: Breaking Down the TPA vs No TPA Debate
Ask the Expert

Breaking Down the TPA vs. No TPA Debate

The pros, challenges, and long-term considerations behind TPA and non-TPA work in the restoration industry
Kayla McGowan
Kayla McGowan
June 3, 2026
No Comments

Nate Cisney of Restoration Made Simple shares TPA vs non-TPA work, how it affects your operations, profitability, diversifying your work, and long-term growth for restorers.




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Technical Tip Tuesday: Why Labeling and Inventory Accuracy Matter in Contents and Packouts
Technical Tip Tuesday Presented by Blue Kangaroo Packoutz

Why Labeling and Inventory Accuracy Matter in Contents and Packouts

Learn how proper materials, labeling, and inventory systems improve contents and packout efficiency
Kayla McGowan
Kayla McGowan
June 2, 2026
No Comments

Successful contents packouts start long before items leave the property. Learn how proper preparation, accurate labeling, and reliable inventory systems help restoration teams improve efficiency and accountability.




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Trailblazer Award

The 2026 R&R Trailblazer Award Nominations are now open!

The annual award honors restorers under 35 who are shaping the industry’s future
Kayla McGowan
Kayla McGowan
June 1, 2026
No Comments

The R&R Trailblazer Award celebrates restoration professionals who are 35 and under who demonstrate innovation, leadership, commitment, and community impact that helps advance the restoration industry.



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dump truck picking up vegetation from Florida streets in the aftermath of Hurricane Ian

How Restoration Contractors Can Set Better Expectations After a Hurricane

Why timelines, communication, and coordinating with the carrier matter during CAT response
Kayla McGowan
Kayla McGowan
Jordan Demmon
Jordan Demmon
May 25, 2026
No Comments

Find out how restorers can improve timelines, communication, and homeowner expectations during hurricane response and recovery. 


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meeting a customer to go over insurance documents

Why Communication During Restoration After a Hurricane Matters Most

Clear updates, expectations, and transparency help reduce stress and project delays
Scott Miller
Scott Miller
Kayla McGowan
Kayla McGowan
May 14, 2026
No Comments

Communication during hurricane restoration helps reduce customer stress, delays, and better understanding of the process. 


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Meteorologist analyzing climate change consequences on weather map

2026 Hurricane Forecast Shows Fewer Storms but Greater Risk

Learn why lower storm count can still produce major losses for restorers
Kayla McGowan
Kayla McGowan
May 8, 2026
No Comments

Here’s why the 2026 hurricane forecast still poses serious risk for restorers despite fewer predicted storms. 


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