Articles by Kayla McGowan

Learn how centralized virtual tours, documentation, and digital tools help restorers improve collaboration, communication, and project management. 

At The Experience Convention in Las Vegas, NV on September 9 David Hart and John Miles are going to discuss HVAC cleaning, indoor air quality, and best practices for restorers. 

PuroClean’s COO, George Hernandez, discusses CAT response planning, partnerships, operational strategies, and cash flow strategies for CAT work. 

Here’s how tools like Insta Sketch and rapid ESX help restorers improve their documentation, streamline the claims process, and project completion.  

Flood damage often leaves behind hidden moisture that can create ideal conditions for mold growth. In this Q&A, 1-800 WATER DAMAGE’s Tim Singnysane shares how quickly mold can develop, where it hides, the health risks, and when homeowners should call a restoration professional.

On this episode of TradeTalks: Unlocking The Experience, Tom King shares how he built his own carpet. Leaning business into a multi-truck operation, seven key drivers of business growth, and a fun fact many may not know.

On the latest episode of Ask The Expert, Leighton Healey shares how AI can help improve your teams’ confidence, strengthen your training, and help restorers build consistent workflows without replacing your people.

360 virtual tours go far beyond a documentation tool Here’s how restorers can use them to improve their communication with customers and adjusters, streamline their processes, and accelerate approvals.

Eric Sprague of Super Tech University shares insights about his upcoming keynote at The Experience in Las Vegas, NV on September 11, 2026. 

Learn how large-loss and commercial drying projects require systems, coordination, risk management, and operational strategy.