Kayla McGowan

Ask the Expert

What You Need To Know About: Fentanyl, Forensic Restoration & Human Decomposition

July 21, 2025

On this episode of Ask The Expert, Jeff Jones discusses fentanyl, human decomposition and the science behind safe and effective remediation.

Trade Talks: Unlocking The Experience

From the Group Up: From Start-Up to Successful Business Coaches

Kayla McGowan

July 17, 2025

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Annissa and Kevin Coy of Firehouse Education reveal how small shifts can create huge wins in your business and life.

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Brand, Culture and the Next Generation of Restoration Professionals

Alexus Neidert of Thomasville Restoration discusses her journey, company culture and what it takes to lead the next generation of restoration professionals.

Kayla McGowan

July 16, 2025

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Alexus Neidert of Thomasville Restoration discusses her journey, company culture, and what it takes to lead the next generation of restoration professionals.

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Employee Retention: How to Keep Your Best People

Chris Buttenham shares real-world retention strategies you can implement in your business immediately

Kayla McGowan

July 11, 2025

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REINS Founder, Chris Buttenham, reveals why employee retention is key to long-term success and how you can start improving now!

Trade Talks: Unlocking The Experience

Behind the Curtain: Growth, Leadership and Lessons for Restorers

Kayla McGowan

July 10, 2025

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Chris Nordyke and Wayne Hudson share their insights on scaling, mindset shifts and what’s next for their keynote at The Experience.

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Franchise vs. Independent: What Every Business Owner Should Know

Danessa Itaya breaks down the pros, cons and key differences between franchises and independents

Kayla McGowan

July 9, 2025

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Franchise expert Danessa Itaya shares her insights on support systems, challenges and success stories in franchising.

Mold Matters: Why Legislation and Consumer Protection Can’t Wait

As consumer awareness grows around mold, our industry must lead the charge for regulation and reform.

Kayla McGowan

July 8, 2025

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With the public’s health at stake, industry leaders are uniting to push for mold legislation, training and consumer protection.

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Streamlining Documentation with 360 Documentation

Unlocking Speed and Accuracy with 360 Documentation Technology

Kayla McGowan

July 4, 2025

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Learn how 360 documentation is transforming job sites with faster, clearer and more accurate results.

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Estimating to Close: Strategies for Faster, Smarter Claims Resolution

How Elkmont Estimates helps restoration professionals close claims faster with accuracy and consistency

Kayla McGowan

July 2, 2025

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Tess Huge and Todd Watkins share how expert estimating can help streamline your claims process and boost carrier confidence.

Holding On to What Counts: Preparing for Hurricanes with Heart and Strategy

Protect your home and what makes it one with expert hurricane tips from Stefan Figley

Kayla McGowan

June 27, 2025

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Stefan Figley of 1-800-Packouts shares his heartfelt, practical advice to help homeowners to prepare for hurricane season and protect what matters most.