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Contamination Restoration & Remediation​Managing Your Restoration BusinessTradeTalks: Unlocking the ExperienceCleaning and Sanitation

Trade Talks: Unlocking The Experience

From Answering Calls to Problem Solving and Making a Difference

By Kayla McGowan
August 28, 2025

On this episode of TradeTalks: Unlocking The Experience, we’re joined by industry Mandy Rewis, CFE, Director of Business Development and Strategy for JOC Analytics. Mandy shared her journey into the industry, her love for problem solving and much more.  

Mandy has 10 years of experience in our industry and believe it or not, her journey started with the opportunity to work from home that quickly blossomed into unlocking a deep passion for problem solving, helping businesses thrive and unlocking the power of data for business owners.

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We discussed several key topics including:

  • Mandy's journey into the restoration industry: She started at an answering service company and then transitioned to working with JOC Analytics to better serve the industry.
  • Her passion for the restoration industry and how she found her purpose in serving others and restoring lives.
  • Mandy's upcoming session at The Experience on using data as the "secret sauce" for success in restoration and the trades.
  • Her family life as a mother of 5 and how that has shaped her perspective and drive.
  • Fun fact: Mandy unlocked and conquered her fear of heights by facing it head on. Surprise, she went skydiving! 



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KEYWORDS: restoration business profitability restoration business strategy The Experience

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Kayla mcgowan author

Kayla McGowan is the Editor-in-Chief of R&R Magazine, with 10 years of experience in marketing and communications in the restoration and cleaning industry. She leads the editorial strategy for R&R and The Experience Events, creating content that informs and connects industry professionals. 

Kayla holds a B.S. in Criminal Science and M.S. in Public Safety and Emergency Management from Grand Canyon University. She serves as Co-Chair on the RIA’s Marketing Committee.

Kayla is a Microbial Warrior®, a Certified Forensic Operator® and a High Risk/ High Level Decontamination Specialist™. Kayla is passionate about elevating the industry, is a food lover, enjoys spending time with her family, and embracing the outdoors.

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