Restoration logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Join Today
  • Sign Out
  • My Account
Restoration logo
  • NEWS
  • PRODUCTS
    • New Products & Technologies
    • Submit Your Product
    • Interactive Product Spotlights
  • CATASTROPHE
    • Fire
    • Hurricane
  • TOPICS
    • Latinos in Restoration
    • Cleaning & Sanitation
    • Contamination
    • Contractor Safety
    • Contents
    • Fire & Smoke
    • Mold
    • Odor
    • Recon & Reno
    • Water
  • EDUCATION
    • Training & Education
    • Business Management
    • Insurance/Legal Matters
    • KnowHow
    • Podcasts
    • Webinars
    • Whitepapers
    • Industry Events
    • Sponsor Insights
    • Ask R&R AI
  • VIDEOS
    • Ask the Expert
    • Ask Annissa
    • Marketing Monday
    • Tech Tip Tuesday
  • BUYER'S GUIDE
  • THE EXPERIENCE
    • Convention & Trade Show
    • R&R Special Issue
  • ABOUT
    • Contact
    • Advertise
  • JOIN
Restoration Training/EducationManaging Your Restoration Business

Technical Tip Tuesday Presented by AG Pro Training

Building a Training Roadmap for Long-Term Success

How structured employee development plans support business growth, future leaders, and technical expertise in restoration

By Kayla McGowan
August 4, 2026

We’re back with another month of Technical Tip Tuesday. This month’s series is sponsored by AG Pro Training.

Alexandra Gualtieri, owner of AG Pro Training, discusses one of the most important yet often overlooked elements of running a successful business: creating a structured training and career development plan.

Many restoration businesses approach training reactively. A new employee is hired, a certification is required, or a state regulation changes, and suddenly training becomes a priority. Certifications and industry education are essential, but there is a gap when it comes to having a development plan. 

The most successful businesses take an intentional approach by building a training roadmap that guides their employees from their first day to becoming a trusted technical expert and future leader.

The process should begin with business goals, not certifications. Before deciding what training an employee needs, leadership should ask where they want the business to be in the next five years. Are they pursuing more commercial work? Expanding services? Building a leadership pipeline? The answers to those questions help shape the training roadmap.

A strong training roadmap includes several key stages:

  1. New Hire Foundation
  2. Technical Competency
  3. Confidence and Independence
  4. Developing Experts and Future Leaders

Thank you for tuning in to this week's Technical Tip Tuesday. We'll see you next week. 

AG Pro Training logo

This episode of Technical Tip Tuesday is brought to you by AG Pro Training.

Looking for quick answers on restoration, remediation and cleaning topics?
Try Ask R&R, our new smart AI search tool.
Ask R&R →

KEYWORDS: business planning employee onboarding employee training restoration business development restoration business strategy Technical Tip Tuesday

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Kayla mcgowan author

Kayla McGowan is the SPAR Partner Manager for PuroClean, where she manages and strengthens the company’s vendor partnership ecosystem. In her role, she serves as a key liaison between PuroClean, approved vendor partners, internal stakeholders, and Franchise Owners, helping connect the network with trusted tools, services, and products that support operational success.

With more than 10 years of experience in marketing and communications within the restoration and cleaning industry, Kayla has built her career around connecting people, ideas, and resources that move the industry forward. She is the former Editor-in-Chief of Restoration & Remediation (R&R) Magazine and continues to contribute to R&R as a writer, bringing her industry knowledge and perspective to its audience.

Kayla holds a B.S. in Criminal Science and an M.S. in Public Safety and Emergency Management from Grand Canyon University. She also serves as Co-Chair of the Restoration Industry Association’s Marketing Committee.

Her industry credentials include Microbial Warrior®️, Certified Forensic Operator®️, and High Risk/High Level Decontamination Specialist™️. Passionate about elevating the restoration industry and the professionals within it, Kayla enjoys building meaningful relationships, sharing knowledge, and creating opportunities for collaboration. Outside of work, she is a food lover who enjoys spending time with her family and being outdoors.

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • Women in Restoration Award Winner: Meredith Truitt

    Introducing R&R's 2026 Women in Restoration Award Winner, Meredith Truitt!

    Meet Meredith Truitt, R&R’s 2026 Women in Restoration...
    Restoration Training/Education
    By: Kayla McGowan
  • Digital view of the United States with a Hurricane and coding

    Is Your Restoration Technology Ready for the Upcoming Hurricane Season?

    Here’s how restoration contractors can prepare their...
    Preparing to Respond: Hurricanes
    By: Taylor Carmichael
  • Business team analyzing financial data on digital tablets during a meeting

    7 Trends Influencing the Restoration Industry in 2026

    With market uncertainty, workforce transitions, new...
    Guest Columns
    By: Oscar Collins
You must login or register in order to post a comment.

Report Abusive Comment

Manage My Account
  • Join Restoration & Remediation
  • Manage My Preferences
  • Customer Service

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the Restoration & Remediation audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of Restoration & Remediation or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • 5 Questions to Shape Your 2027 Plan
    Sponsored byVioland Management Associates

    Five Questions That Should Shape Every Restoration Company’s 2027 Plan

  • Violand business coaching
    Sponsored byVioland Management Associates

    The Conversation Most Owners Wait Too Long to Have

Popular Stories

ask the expert

Fire Restoration Safety, Lessons, and Customer Service

October 2026 Editor's Note: An Open Letter to the Restoration Industry

An Open Letter to the Restoration Industry

Metal Gears with words printed on them

Beyond More Jobs: What It Takes to Scale a Restoration Business

Preparing to Respond: Fires

Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

On Demand Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, our panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

December 10, 2026

Fire Damage Restoration: What We Know, What We Don’t, and What Comes Next

LIVE: December 10, 2026 at 2 PM EST This webinar brings together restoration, industrial hygienists, and safety experts for a practical discussion on what happens from the moment a property is assessed for fire damage through final clearance.

View All Submit An Event

Poll

Business Goals for 2027

What’s your biggest business priority heading into 2027?
View Results Poll Archive

Products

2026 National Renovation and Insurance Repair Estimator

2026 National Renovation and Insurance Repair Estimator

Current prices in dollars and cents and detailed descriptions for hard-to-find items needed on most insurance, repair, remodeling, and renovation jobs. All price items include labor, material, and equipment breakouts, plus special charts that tell you exactly how these costs are calculated. Includes many reinstall/salvage cost estimates, hundreds of sample product images and unique architectural items.ISBN 978-1-57218-405-3

 

 

See More Products

Submit Your New Product/Technology to R&R!

Would you like to promote a new restoration, remediation or cleaning product/technology with Restoration & Remediation? Fill out the question below to start your submission:

Related Articles

  • R&R Q&A: Building a Restoration Team Invested in Long-Term Success

    Building a Restoration Team Invested in Long-Term Success

    See More
  • Ask the Expert - Building Large-Loss Leaders: Why Hands-On Training Matters

    Building Large-Loss Leaders: Why Hands-On Training Matters

    See More
  • Technical Tip Tuesday - How Soot and Smoke can Spread During a Fire Loss

    How Soot and Smoke can Spread During a Fire Loss

    See More

Related Products

See More Products
  • CONTENTS_SUCCESS_BOOK-(2)-1.gif

    The Contents Restoration Success eBook! (PDF download)

  • red-guide-national-815.png

    National Red Guide - A Step by Step Guide to Disaster Recovery

See More Products
×

Stay in the know on the latest restoration & cleaning industry trends.

Get tailored content delivered your way.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
    • Submit a Press Release
  • JOIN TODAY
    • Create Account
    • Newsletters
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Reprints
    • Marketing Services
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing