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On its surface, restoration doesn’t seem synonymous with “soft.” It’s a hard industry that operates in physically and emotionally tough working environments. Restoring a property to pre-loss condition requires a particular set of hard (job-specific) skills and tools. But there is a soft side that, I’d like to argue, carries more weight.
Apply the same investigative mindset we teach our teams to use in water-damaged homes when you are dealing with interpersonal and organizational challenges.
With just a few simple tweaks, you can get your training on track and ensure your restoration business is ready for whatever storms come. Leighton Healey shares three ways you can improve staff training and see instant improvement in morale and efficiency.
First observed in November 2015, National Apprenticeship Week celebrates the role of apprenticeship in helping workers earn while they learn and grow the economy.