Unlocking Training Success

Tips on having a better ROI and training culture for your Restoration Company

By Lisa Lavender M.T.R., M.F.S.R., M.W.R.

In this video, Lisa Lavender, Chief Operating Officer of the Restoration Task Force, introduces the Training Success Tips series. These tips provide actionable advice to improve the impact of training and development in your company, leading to a better ROI and a training culture.

In Episode 1, she discusses the Learn-Do-Repeat Model, emphasizing the importance of continuous learning, self-correction, and feedback collection. This cycle applies to various types of training, from technical skills to soft skill development. Watch this video to gain insights and enhance your training approach.

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Lisa Lavender holds a BS in accounting from Penn State and is an IICRC Master Fire, Water and Textile Restorer. As chief operating officer and co-owner of both Restoration Technical Institute and Berks ∙ Fire ∙ Water Restorations, Inc., Lavender has over 20 years of experience in the restoration and reconstruction industry, and has been involved in the training other restoration professionals since 2012. In 2018, has expanded her passion for serving other restorers by partnering and becoming VP of operations design for iRestore software. In addition to contributing to the running of the operations of her organizations, she authors a monthly column for R&R, Restoring Success, writes, instructs and develops courses and materials in the pursuit of her passion to give knowledge, passion, and inspiration to others for success in the industry. You can reach her at lisa@RTILearning.com.