Morton will act as the marketing coordinator and executive assistant to the leadership staff.

Ours is an industry where entrepreneurs cling to traditional ways of doing business. It’s an in-person service, after all. We work with our hands, we serve clients face-to-face. Who cares how tech savvy we are? Everyone cares, and if you don’t see that reflected in your customers’ priorities now, you will soon.

To pay homage to an eventful 2021 and help restorers ring in a prosperous 2022, R&R decided to go beyond the standard year-in-review piece. We asked leaders from across the industry to share what they consider strengths, weaknesses, opportunities and threats. With those perspectives, we curated a comprehensive, long-form collection of restoration industry SWOT analyses for your exploration.

Les Cunningham shares 13 reflections and predictions for restoration business owners to consider as they plan for 2022, from working with TPAs, to increasing labor and material prices, to COVID-19 effects.

Sometimes we get in our own way, not because we don’t recognize opportunity, but because we resist it. A lot of entrepreneurs have done this to themselves, including me. Business has never been better. Leads are pouring in, your team is performing at their highest level, but something within you keeps pulling towards a new opportunity outside your business.

During the 2021 Violand Management Associates Business Planning Retreat in Canton, Ohio, Chuck Violand sat down with R&R to share his observations of attendees over the years. He talks about the importance of small business owners looking beyond the granular, short-term aspects of their companies to drive growth.

For a lot of business owners, October isn’t exactly a time of new beginnings. You might be fantasizing about taking a breath, taking a break and starting fresh. If you’re like most, setting a New Year’s resolution for your business is the furthest thing from your mind. It shouldn’t be.

The value of strategic business planning, who should be involved, when it should happen, how to ensure it fuels action, why bother in a world of extreme uncertainty and more common questions answered by Jeff Jones of Violand Management Associates.

2020 has certainly proven to be an eventful year. Aside from a global health pandemic, national economic shutdown, social unrest, and a heated presidential election, the events of this year have wreaked havoc on the emotional well-being of almost every American.

At the beginning of May, an editorial blog post went up here on R&R regarding the question of whether to get a college degree, or to pursue a career in the trades.