On this episode of TradeTalks: Unlocking The Experience, we’re joined by industry expert, Klark Brown, Owner and Founder of Restoration Advisors, and we talked about all things restoration, business and most importantly we learned about Klark and his passion for our industry. 

Klark has over 20 years of experience in our industry and believe it or not, his journey started by accident, he worked with his family dry-cleaning business, and the rest is history.

Key talking points from this episode include:

• He got into the restoration industry after working in the dry-cleaning business, which led to opportunities in disaster recovery and restoration.
• Klark emphasizes the need for clear communication, transparency, and setting proper expectations with customers from the start to avoid issues down the line.
• Klark believes a healthy company culture and being fairly compensated for quality work are essential for being able to reinvest in the business and better serve customers.
• Klark encourages people to get out of their comfort zone, attend industry events like The Experience, and build connections with others in the field.
• Klark enjoys barbecuing and has some fun facts, like dating a Smashing Pumpkins bassist in the past and being friends with Matthew McConaughey.
• Klark's overall message is about the importance of giving back, staying positive and continuously evolving to better serve customers and the community.

You can see Klark take the stage at The Experience in a few short weeks. For additional information on his session and more about The Experience, check out https://www.randrmagonline.com/the-experience-convention. You can join us in Las Vegas from September 3 – 5.

Stay in the Know!

Fill out the form below for updates on upcoming Experience events.