What’s new and notable with the IICRC as we embark on a new year? We invited CEO Michael Dakduk to share key IICRC accomplishments, goals, challenges and more in this Ask the Expert episode.

“Maybe you have difficulty getting your restoration technicians to wear safety boots, even with the vast selection of types and brands. So how do you, as a restoration company owner or project manager, change this mindset? Let me provide seven basic ways to do this,” writes Barry Rice, CSP.

The “M” in NORMI no longer stands for mold. It now represents a broader view of the indoor environment, which is the theme of this Ask the Expert interview with NORMI CEO Doug Hoffman.

Bart Meador is vice president of operations, residential storm, with PuroClean. His division specializes in mobilizing teams following CAT events. Here, he shares the experience of over 50 PuroClean franchises responding to Hurricane Ida devastation. 

As Billy Short reflects on some of the more challenging jobs he has encountered this past year, all those stats we typically see — budgets, scopes, figures, totals, yields and percentages — aren’t the real indicators of what makes a job hard, he says. Ultimately, the hard jobs are the ones you are not prepared for.