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Managing Your Restoration BusinessAsk the Expert

Ask the Expert

Standards Not Mandates: Building a Smarter and Stronger Restoration Ecosystem

Nick Hindle shares his insights standards, AI and technology innovation in the evolving restoration ecosystem

By Kayla McGowan
September 12, 2025

On this episode of Ask The Expert, we’re joined by PuroSystems/PuroClean’s CIO, Nick Hindle. He shares his insights on standards, not mandates, within the Restoration Ecosystem. Nick has served our industry in several capacities with key companies such as Encircle, Next Gear Solutions, and he drives innovation and forward thinking with technology, compliance, data and AI strategies. He supports over 500 locations across North America in the PuroSystems/PuroClean franchise. 

We cover a variety of topics including:

  • Core Standards for Data Sharing: Establishing foundational standards are essential to ensure secure, seamless data exchange across platforms which enable better collaboration and efficiency.
  • Encouraging Open APIs without Mandates: Promoting/encouraging the voluntary adoption of open APIs and common data objects fosters innovation and interoperability without relying on regulatory enforcement or mandates.
  • Legacy Systems in a Modern Ecosystem: Legacy system data models and communication protocols are key to unlocking the potential of AI-Driven solutions in the restoration industry. 
  • Accelerating AI Innovation: Standardized data models and communication protocols are a big key in unlocking the full potential of AI-Driven solutions for our industry. 
  • Governance for Ecosystem Standards in the Restoration Industry: Collaborative, transparent governance models are critical to guiding the development, evolution and adoption of ecosystem standards. 

 

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KEYWORDS: industry standards innovations in restoration restoration software restoration technology

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Kayla mcgowan author

Kayla McGowan is the Editor-in-Chief of Restoration and Remediation (R&R) magazine, bringing nearly 10 years of marketing and communications experience in the restoration sector. With a solid foundation in content creation, editing, and social media strategy, Kayla respects the vital work of the industry. At R&R, she develops content that engages and informs restoration professionals and manages content strategy for The Experience Events, bridging the cleaning and restoration industries. Outside of work, Kayla is an avid foodie who loves exploring new culinary experiences. She enjoys spending time with her family and embracing the outdoors. Kayla is excited to connect with industry professionals and contribute to R&R’s ongoing success. Reach her at mcgowank@bnpmedia.com or 757-849-2461.

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