Standards Not Mandates: Building a Smarter and Stronger Restoration Ecosystem

Nick Hindle shares his insights standards, AI and technology innovation in the evolving restoration ecosystem

On this episode of Ask The Expert, we’re joined by PuroSystems/PuroClean’s CIO, Nick Hindle. He shares his insights on standards, not mandates, within the Restoration Ecosystem. Nick has served our industry in several capacities with key companies such as Encircle, Next Gear Solutions, and he drives innovation and forward thinking with technology, compliance, data and AI strategies. He supports over 500 locations across North America in the PuroSystems/PuroClean franchise.

We cover a variety of topics including:

Core Standards for Data Sharing: Establishing foundational standards are essential to ensure secure, seamless data exchange across platforms which enable better collaboration and efficiency.
Encouraging Open APIs without Mandates: Promoting/encouraging the voluntary adoption of open APIs and common data objects fosters innovation and interoperability without relying on regulatory enforcement or mandates.
Legacy Systems in a Modern Ecosystem: Legacy system data models and communication protocols are key to unlocking the potential of AI-Driven solutions in the restoration industry.
Accelerating AI Innovation: Standardized data models and communication protocols are a big key in unlocking the full potential of AI-Driven solutions for our industry.
Governance for Ecosystem Standards in the Restoration Industry: Collaborative, transparent governance models are critical to guiding the development, evolution and adoption of ecosystem standards.

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Kayla McGowan is the Editor-in-Chief of R&R Magazine, with 10 years of experience in marketing and communications in the restoration and cleaning industry. She leads the editorial strategy for R&R and The Experience Events, creating content that informs and connects industry professionals.

Kayla holds a B.S. in Criminal Science and M.S. in Public Safety and Emergency Management from Grand Canyon University. She serves as Co-Chair on the RIA’s Marketing Committee.

Kayla is a Microbial Warrior®, a Certified Forensic Operator® and a High Risk/ High Level Decontamination Specialist™. Kayla is passionate about elevating the industry, is a food lover, enjoys spending time with her family, and embracing the outdoors.