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Managing Your Restoration BusinessTradeTalks: Unlocking the Experience

Trade Talks: Unlocking The Experience

From the Group Up: From Start-Up to Successful Business Coaches

By Kayla McGowan
July 17, 2025

On this episode of TradeTalks: Unlocking the Experience, our special guests, Annissa and Kevin Coy, Co-Founders and Educators for Firehouse Education, chat about their journey in the industry, why they’re so passionate about their keynote topic and much more.

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About Annissa:

  • She has over 25 years in the Cleaning and Restoration Industry and previously ran a million-dollar restoration business with her family.
  • She teaches, coaches, and consults internationally, helping restoration teams respond to disasters and build efficient, system-driven businesses.
  • Recognized as a top industry expert, she’s been featured in CleanFax Magazine, won multiple awards, and contributes regularly to R&R with her “Ask Annissa” series.
  • Alongside her husband, she promotes building an “Ultimate Lifestyle Business” through their coaching program, empowering entrepreneurs to design businesses that support personal freedom.

 

About Kevin:

  • He has over 20 years of experience in the restoration and construction industry, having co-owned a successful, 100% referral-based restoration company with his family.
  • Co-founder of Firehouse Education and co-creator of Mobile Clean Systems, a groundbreaking mobile cleaning unit that disrupted the industry.
  • Recognized as Entrepreneur of the Year in cleaning and restoration for his innovation and business success.
  • Alongside his wife Annissa, he coaches entrepreneurs worldwide on building “Ultimate Lifestyle Businesses” that offer both time and financial freedom.

Annissa and Kevin talk about their own lessons in running four successful businesses, how they once heard a similar keynote that opened their eyes and how small changes can have a huge impact on not just your business but your life.

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KEYWORDS: restoration business strategy The Experience

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Kayla mcgowan author

Kayla McGowan is the Editor-in-Chief of R&R Magazine, with 10 years of experience in marketing and communications in the restoration and cleaning industry. She leads the editorial strategy for R&R and The Experience Events, creating content that informs and connects industry professionals. 

Kayla holds a B.S. in Criminal Science and M.S. in Public Safety and Emergency Management from Grand Canyon University. She serves as Co-Chair on the RIA’s Marketing Committee.

Kayla is a Microbial Warrior®, a Certified Forensic Operator® and a High Risk/ High Level Decontamination Specialist™. Kayla is passionate about elevating the industry, is a food lover, enjoys spending time with her family, and embracing the outdoors.

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