Business Growth, Chemistry, and Magic

Tom King of San-Bright and MasterBlend discusses leadership, building a profitable service company, and business growth

Listen on the go!

Welcome to episode 45 of TradeTalks: Unlocking The Experience. This week, we’re joined by Tom King, Founder of Sani-Bright and Owner of Masterblend Chemical. Tom has been in the industry for over 30 years. In this episode you’ll learn more about Tom, his involvement in the industry, his session at The Experience, and a fun fact about him.

Key topics of discussion include:

Tom paid his own way through college cleaning carpets for ServiceMaster, then he bought a few janitorial accounts, added truckmount cleaning, and eventually built the business into a multi-truck operation with a rug plant, rug pickup/drop-off, and a full team.
MasterBlend Chemical came out of a need to protect and improve trusted products in the industry.
His session is centered on the “Catalyst” and the seven levers of business growth.
Tom wants attendees to understand the key drivers of growth: leads, booking rate, average ticket, jobs per day, technician efficiency, pricing, and repeat customers.
You can build a strong, profitable trade business without being stuck on the truck forever.
Fun fact: Tom used to be a magician.

For more information about Tom and his session on Thursday, September 10 from 10:50 – 11:20 am, you can visit The Experience agenda. This year’s event is taking place at The Paris Hotel & Casino in Las Vegas, NV from September 9 -11, 2026. To register and learn more about the event, click here.

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Kayla McGowan is the Editor-in-Chief of R&R Magazine, with 10 years of experience in marketing and communications in the restoration and cleaning industry. She leads the editorial strategy for R&R and The Experience Events, creating content that informs and connects industry professionals.

Kayla holds a B.S. in Criminal Science and M.S. in Public Safety and Emergency Management from Grand Canyon University. She serves as Co-Chair on the RIA’s Marketing Committee.

Kayla is a Microbial Warrior®, a Certified Forensic Operator® and a High Risk/ High Level Decontamination Specialist™. Kayla is passionate about elevating the industry, is a food lover, enjoys spending time with her family, and embracing the outdoors.