2026 Agenda

2026 The Experience Convention Agenda

All times listed are Pacific Time Zone (PT)   |   Schedule subject to change.

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Cleaning
Business strategies, methodologies, and service upgrades tailored for cleaners

Restoration
Air and surface contamination control, employee retention, and revenue growth for restorers

Business Management / Marketing
Management, marketing, and training techniques for business growth

Latinos (en Español)
Administration, recruitment, industry best practices and Spanish sessions for industry professionals

Tuesday, September 8, 2026

4:00 pm – 6:00 pm
Networking
Registration Cocktail Reception
Pick up your badge in the Paris Foyer and beat the lines on Wednesday morning before the conference sessions start. Have a light snack and a beverage from the cash bar with new and old friends!
Location: Paris Foyer

Wednesday, September 9, 2026

7:30 am – 6:30 pm
General Event
Registration Open
8:00 am – 8:30 am
Cleaning
Fabric Cleaning – Confronting the Issues Once and For All
Speaker: Mark Exner
Versailles 1 & 2
Restoration
Reducing Risk in Mold Remediation: Assessment, Execution, and Documentation
Speakers: Doug Hoffman, Michael Pinto, Dr. Gavin Macgregor-Skinner, and Brian Suggs
Versailles 3 & 4
Business Management / Marketing
Winning Local Leads with Your Google Business Profile (GBP)
Speaker: Vlad Mkrtumyan, Restoration Inbound
Champagne 2
Latinos (en Español)
Latinos (en Español) Session
Speaker: TBD
Champagne 1
8:30 am – 9:00 am
Cleaning
Does That Surface Really Need a Coating?
Speaker: Robert Falzone, Expert Stone Repair
Versailles 1 & 2
Restoration
How to Increase Your Profits and Reduce Risk with BMI
Speaker: John Stowe, Covenant Restoration
Versailles 3 & 4
Business Management / Marketing
Turning Business Success Into Personal Financial Success
Speaker: Terri Brown, Morgan Stanley Wealth Management
Champagne 2
Latinos (en Español)
Latinos (en Español) Session
Speaker: TBD
Champagne 1
9:00 am – 9:10 am
Networking
Networking Break
Meeting Room Foyer
9:10 am – 9:40 am
Cleaning
Cleaning Session
Speaker: TBD
Versailles 1 & 2
Restoration
The Appraisal Process and Documentation of Water Damage
Speaker: David Hodge, Reets Drying Academy
Versailles 3 & 4
Business Management / Marketing
Unleash a Secret Weapon to Elevate Your, Attract More Leads and Convert Prospects
Speaker: Charlie Cena, OneTapConnect
Champagne 2
Latinos (en Español)
Latinos (en Español) Session
Speaker: TBD
Champagne 1
9:40 am – 10:10 am
Cleaning
Cleaning Session
Speaker: TBD
Versailles 1 & 2
Restoration
HVAC: The Overlooked Goldmine, The Most Neglected, and Potentially Most Lucrative, Part of Restoration... Finally solved Through Science
Speaker: David Hart, RamAir International, Inc.
Versailles 3 & 4
Business Management / Marketing
The Game Changer: Setting Clear Expectations in your Operations
Speaker: Lisa Lavender, Lever360
Champagne 2
Latinos (en Español)
Latinos (en Español) Session
Speaker: TBD
Champagne 1
10:10 am – 10:20 am
Networking
Networking Break
Meeting Room Foyer
10:20 am – 10:50 am
Cleaning
Cleaning Session
Speaker: TBD
Versailles 1 & 2
Restoration
Commercial Panel - The Sequel: Anything Goes!
Speakers: Monica Aquino, Darren Hudema, Jeffrey Wilson, and Howard Wolf
Versailles 3 & 4
Business Management / Marketing
Business Management / Marketing Session
Speaker: TBD
Champagne 2
Latinos (en Español)
Latinos (en Español) Session
Speaker: TBD
Champagne 1
10:50 am – 11:20 am
Cleaning
The Purpose of Cleaning For Health
Speakers: Dr. Gavin McGregor-Skinner, ISSA
RJ Patel, pct Clean & pct Janitorial
Versailles 1 & 2
Restoration
Restoring Trust 2 - The Truth Emerges: Rise of the Hammer and Instigator
Speakers: Jeffrey Wilson, FPS Recovery
Howard Wolf, HW3 Group
Versailles 3 & 4
Business Management / Marketing
Business Management / Marketing Session
Speaker: TBD
Champagne 2
Latinos (en Español)
Latinos (en Español) Session
Speaker: TBD
Champagne 1
11:20 am – 1:00 pm
General Event
Lunch – On Your Own
1:30 pm – 2:30 pm
Day 1 Introduction & Keynote
In The Moment
Speaker: Mark Davis, PuroClean/Signal Restoration Services
Champagne 3&4
2:30 pm – 6:30 pm
Expo Hall
Trade Show Floor Open
6:10–6:30 #MYEXP Giveaway-A-Day
Must be present in the Trade Show Hall to win
Room TBD
6:30 pm – 8:00 pm
Networking
Industry Party
Paris Pool

Thursday, September 10, 2026

7:30 am – 6:30 pm
General Event
Registration Open
Paris Foyer
8:00 am – 8:30 am
Cleaning
The Training Dilemma, Moving from Expense to Asset
Speaker: Bill Luallen, XL North
Versailles 1 & 2
Restoration
Build Authority, Not Arguments. How Industrial Hygienists Help YOU!
Speakers: Derrick Hall, Brandon White, Ph.D., and Ryan Whitney
Versailles 3 & 4
Business Management / Marketing
Keeping Your Roots Intact
Speaker: Michael Villones, Absolute Carpet & Tile Restoration
Champagne 2
Latinos (en Español)
Latinos (en Español) Session
Speaker: TBD
Champagne 1
8:30 am – 9:00 am
Cleaning
Cleaning Session
Speaker: TBD
Versailles 1 & 2
Restoration
Time & Material Transparency and Technology
Speaker: Mike Allred, HelixCo
Versailles 3 & 4
Business Management / Marketing
Built to Win: How Restoration Contractors Dominate Online and Keep Their Trucks on the Road
Speaker: Ben Ricciardi, Ironclad Restoration Marketing
Champagne 2
Latinos (en Español)
Latinos (en Español) Session
Speaker: TBD
Champagne 1
9:00 am – 9:10 am
Networking
Networking Break
Meeting Room Foyer
9:10 am – 9:40 am
Cleaning
Hidden in Plain Sight: The Only Minority Group Anyone Can Join - and Why They May Be Your Greatest Asset
Speaker: Ryan Tasovac, Peckham, Inc.
Versailles 1 & 2
Restoration
Asbestos, What Do You Really Need to Know!
Speaker: Andre Zwanenburg, Asbestos Institute
Versailles 3 & 4
Business Management / Marketing
Interviewed, Hired… Now What? The Missing Piece in Your Onboarding Process
Speaker: Kelley Dolan, Violand Management
Champagne 2
Latinos (en Español)
Latinos (en Español) Session
Speaker: TBD
Champagne 1
9:40 am – 10:10 am
Cleaning
Understanding Safe, Regulated Propane Floor Equipment
Speaker: Jeffrey Nicholas, West Coast Chemical
Versailles 1 & 2
Restoration
Are You Really Protected? Understanding Respiratory Protection in the Restoration Industry
Speakers: Jeff Jones, Lori Jones, and Barry Rice
Versailles 3 & 4
Business Management / Marketing
Misaligned Marketing: Why More Ad Spend Isn’t Solving Your Lead Problem
Speaker: Amanda Stichter, Virtual Vision Computing, LLC
Champagne 2
Latinos (en Español)
Latinos (en Español) Session
Speaker: TBD
Champagne 1
10:10 am – 10:20 am
Networking
Networking Break
Meeting Room Foyer
10:20 am – 10:50 am
Cleaning
Cleaning Session
Speaker: TBD
Versailles 1 & 2
Restoration
Beyond the Certifications & Standards: How IICRC Advocacy is Driving Industry Change
Speaker: Robbie Bradshaw, ESQ., IICRC
Versailles 3 & 4
Business Management / Marketing
Business Management / Marketing Session
Speaker: TBD
Champagne 2
Latinos (en Español)
Latinos (en Español) Session
Speaker: TBD
Champagne 1
10:50 am – 11:20 am
Cleaning
Cleaning Session
Speaker: TBD
Versailles 1 & 2
Restoration
Advocacy Briefing: RIA's Legislative and Regulatory Updates
Speaker: Vince Scarfo, RIA
Versailles 3 & 4
Business Management / Marketing
From Float to Failure: Why Financing Will Decide Who Survives
Speaker: Nate Cisney, RMS Consulting
Champagne 2
Latinos (en Español)
Latinos (en Español) Session
Speaker: TBD
Champagne 1
11:30 am – 1:00 pm
General Event
Lunch – On Your Own
1:30 pm – 2:30 pm
Day 2 Keynote
The Predictable Restoration Business Engine: How to Get Paid Faster, Lead Smart and Use AI to Build a Business That Works For You
Speaker: Alex Duta, Albiware
Champagne 3&4
2:30 pm – 6:30 pm
Expo Hall
Trade Show Floor Open
4:30–6:00 Reception
6:10–6:30 #MYEXP Giveaway-A-Day
Must be present in the trade show hall to win
Room TBD

Friday, September 11, 2026

8:00 am – 2:30 pm
General Event
Registration Open
Paris Foyer
8:30 am – 9:00 am
Cleaning
The Path to Becoming a Premium Brand
Speaker: Levi Gain, Doug's Carpet and Upholstery Care
Versailles 1 & 2
Restoration
Cleaning and Biocides: Knowing the Difference
Speaker: Branden Adams, America's Restoration Training Institute (ARTI)
Versailles 3 & 4
Business Management / Marketing
Hiring Sucks: 5 Simple Shifts That Change Everything
Speaker: Kevin Mlynarek, IdealTraits, Inc.
Champagne 2
Latinos (en Español)
Latinos (en Español) Session
Speaker: TBD
Champagne 1
9:00 am – 9:30 am
Cleaning
Inspection First: The Future of Cleaning and Restoration
Speaker: Damien Monaghan, Rumsey Construction & Restoration
Versailles 1 & 2
Restoration
Women Leading Restoration: Career Journeys, Leadership, and the Future of the Industry
Speaker: Monica Aquino, Lisa Lavender, and Marcie Richardson
Versailles 3 & 4
Business Management / Marketing
Business Management / Marketing Session
Speaker: TBD
Champagne 2
Latinos (en Español)
Latinos (en Español) Session
Speaker: TBD
Champagne 1
9:30 am – 9:40 am
Networking
Networking Break
Meeting Room Foyer
9:40 am – 10:10 am
Cleaning
Material Science and Chemical Compatibility: Back to Basics
Speaker: Emily Dodds, Immaculate Collective
Versailles 1 & 2
Restoration
How Do You Know If It’s Clean? The Science Behind Equipment Restoration Decisions
Speaker: Jeff Milligan, Prism Specialty
Versailles 3 & 4
Business Management / Marketing
Business Management / Marketing Session
Speaker: TBD
Room TBD
Latinos (en Español)
Latinos (en Español) Session
Speaker: TBD
Champagne 1
10:10 am – 10:50 am
Cleaning
If I Can Grow Beyond One Truck, You Can Too: A Real-World Path to Scaling Your Carpet Cleaning Business
Speaker: Tom King
Versailles 1 & 2
Restoration
The Redhead Pollution Solution: Brutally Honest Insurance Truths for Restoration Contractors
Speaker: Jennifer Sterling, JM Sterling Insurance Services
Versailles 3 & 4
Business Management / Marketing
Stop Guessing. Start Growing: A Marketing Playbook for Restoration Companies
Speaker: Rueben Hawkins
Champagne 2
Latinos (en Español)
Latinos (en Español) Session
Speaker: TBD
Champagne 1
10:50 am – 11:00 am
Networking
Networking Break
Meeting Room Foyer
11:00 am – 12:00 pm
Closing Keynote
Restoration Isn’t as Scary as You Think
Speaker: Eric Sprague, Super Tech University
Champagne 3&4
12:00 pm – 3:00 pm
Expo Hall
Trade Show Floor Open
12:00–2:00 Lunch Provided
2:40–3:00 #MYEXP Giveaway-A-Day
Must be present in the trade show hall to win
Room TBD
3:00 pm
Closing
Event Closes – See You Next Year!
Save the Date, September 8-10, 2027 at Paris Las Vegas!