Speeding Up Claims with Instant Sketch and ESX Delivery

Faster documentation improves collaboration, communication, and claims efficiency

Welcome back to another episode of Technical Tip Tuesday. This month’s tips are sponsored by our friends at iGUIDE. We’re joined by Kayla Theriot, National Account Executive at iGUIDE, who discusses how technology helps restorers move projects forward faster than ever before.

Speed and efficiency are more important than ever. Restorers are expected to meet tighter service-level agreements, provide documentation quickly and keep claims moving without delays. That’s where tools like Instant Sketch and rapid ESX delivery make a significant impact.

With quick and accurate documentation, restorers streamline communication with adjusters and policyholders. When property data is captured early in the process and tells a complete story, restorers are able to provide a clear picture of the loss from the beginning.

Leveraging tools like these helps reduce unnecessary friction, improve collaboration, and create a better experience for everyone, especially the policyholder. Faster documentation leads to faster and better decision making, project completion without delays, and a better customer experience.

See you next week!

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Kayla McGowan is the Editor-in-Chief of R&R Magazine, with 10 years of experience in marketing and communications in the restoration and cleaning industry. She leads the editorial strategy for R&R and The Experience Events, creating content that informs and connects industry professionals.

Kayla holds a B.S. in Criminal Science and M.S. in Public Safety and Emergency Management from Grand Canyon University. She serves as Co-Chair on the RIA’s Marketing Committee.

Kayla is a Microbial Warrior®, a Certified Forensic Operator® and a High Risk/ High Level Decontamination Specialist™. Kayla is passionate about elevating the industry, is a food lover, enjoys spending time with her family, and embracing the outdoors.