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Managing Your Restoration BusinessAsk the Expert

Ask the Expert

Empowering Restoration Businesses Through Collaboration and Strategic Growth

Jim Kowalski shares his insights on networking, partnerships and long-term success in the restoration industry

By Kayla McGowan
December 24, 2025

On this episode of Ask The Expert, we’re joined by Jim Kowalski, Partner at Kowalski Construction Inc., a family-run business service Arizona since 1967. He has almost 50 years of experience, he’s played a pivotal role in business development, marketing, public relations and the integration of technology within the restoration and construction industries. 

We dive into the power of networking, leveraging industry associations, advice for restoration business owners and much more. 

Top takeaways for this episode:

  • Restoration Affiliates (RA) is a unique network that empowers independent restoration businesses through collaboration, resource sharing and strategic growth opportunities. 
  • RA provides benefits to its members, including co-op purchasing, disaster response support, best practice sharing and succession planning guidance. 
  • Partnerships and collaboration are critical in this fragmented industry, instead of viewing competitors as the enemy, see them as potential partners and resources.  
  • Many restoration business owners struggle with long-term planning and business management, often making short-sighted decisions out of desperation. 
  • The restoration industry needs to take more accountability for its practices and stop deflecting blame. 
    • We need to call out unethical or unsafe behavior within the industry. It’s key in driving positive change. 
  • We need to have more open discussions about the process of selling your restoration business, and disclose the long-term implications, regret and lessons learned.

 

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KEYWORDS: business ownership restoration association restoration business strategy restoration industry leadership restoration networks

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Kayla mcgowan author

Kayla McGowan is the Editor-in-Chief of R&R Magazine, with 10 years of experience in marketing and communications in the restoration and cleaning industry. She leads the editorial strategy for R&R and The Experience Events, creating content that informs and connects industry professionals. 

Kayla holds a B.S. in Criminal Science and M.S. in Public Safety and Emergency Management from Grand Canyon University. She serves as Co-Chair on the RIA’s Marketing Committee.

Kayla is a Microbial Warrior®, a Certified Forensic Operator® and a High Risk/ High Level Decontamination Specialist™. Kayla is passionate about elevating the industry, is a food lover, enjoys spending time with her family, and embracing the outdoors.

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