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Contamination Restoration & Remediation​TradeTalks: Unlocking the ExperienceCleaning and Sanitation

Trade Talks: Unlocking The Experience

Using Science, Critical Thinking, and Care in Cleaning & Restoration

Emily Dodds of Immaculate Collective shares her insights on material science, critical thinking, and decision making

By Kayla McGowan
June 11, 2026

Welcome back to episode two of this season of TradeTalks: Unlocking The Experience. This week, we sat down with Emily Dodds, Founder of Immaculate Collective: Consultancy & Concierge. Emily has been in the industry for quite some time, but most recently made her breakthrough into the cleaning and restoration industry after attending her first IICRC Certification course. On this episode, you'll learn about Emily, why she's so passionate, what her session will cover, and a fun fact about her background.

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This episode covers:

  • Emily's unconventional path into the industry
  • Why estate management and high-level care matter in the cleaning and restoration industry
  • The importance of science, data, and material composition
  • Her session focus on understanding what materials are made of, why that matters, and how it changes field decisions
  • Why there's a need for critical thinking in the field and how we can move beyond "textbook knowledge" to make better decisions
  • Fun Fact: Emily is a Registered Nurse and holds three degrees

To learn more about Emily’s session on Friday, September 11 from 9:40 – 10:10 am, check out The Experience Agenda. We look forward to seeing you at the Paris Hotel & Casino in Las Vegas, NV from September 9 – 11, 2026. To register, click here.




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KEYWORDS: industry standards restoration process The Experience

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Kayla mcgowan author

Kayla McGowan is the SPAR Partner Manager for PuroClean, where she manages and strengthens the company’s vendor partnership ecosystem. In her role, she serves as a key liaison between PuroClean, approved vendor partners, internal stakeholders, and Franchise Owners, helping connect the network with trusted tools, services, and products that support operational success.

With more than 10 years of experience in marketing and communications within the restoration and cleaning industry, Kayla has built her career around connecting people, ideas, and resources that move the industry forward. She is the former Editor-in-Chief of Restoration & Remediation (R&R) Magazine and continues to contribute to R&R as a writer, bringing her industry knowledge and perspective to its audience.

Kayla holds a B.S. in Criminal Science and an M.S. in Public Safety and Emergency Management from Grand Canyon University. She also serves as Co-Chair of the Restoration Industry Association’s Marketing Committee.

Her industry credentials include Microbial Warrior®️, Certified Forensic Operator®️, and High Risk/High Level Decontamination Specialist™️. Passionate about elevating the restoration industry and the professionals within it, Kayla enjoys building meaningful relationships, sharing knowledge, and creating opportunities for collaboration. Outside of work, she is a food lover who enjoys spending time with her family and being outdoors.

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Related Directories

  • Society of Cleaning & Restoration Technicians (SCRT)

    SCRT is a non-profit trade association for companies of all sizes and sectors in the inspection, cleaning, restoration, and related industries.
  • The Institute of Inspection Cleaning and Restoration Certification (IICRC)

    The IICRC is a non-profit, ANSI-accredited Standards Developing Organization that certifies individuals in 20+ categories within the inspection, cleaning, and restoration industries. Its mission is to identify and promote an international standard of care that establishes and maintains the health, safety, and welfare of the built environment.
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