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ColumnsManaging Your Restoration Business

Driving Innovation and Collaboration in the Restoration Industry

Industry Innovation and Collaboration Insights from R&R Magazine's Kayla McGowan

By Kayla McGowan
March 2025 Editors Note: Driving Innovation and Collaboration in Our Industry

Photo courtesy Kayla McGowan; image design by R&R Art Dept.

March 18, 2025

I was thrilled to join the team at Ironclad Restoration Marketing for a special episode of Restoration Rundown! It was a fantastic opportunity to sit down with host Ben Ricciardi and share my journey and passion for reshaping and elevating the industry through my role as Editor-in-Chief here at Restoration & Remediation Magazine.

During our conversation, we explored a range of important topics, including the upcoming Experience in Punta Gorda, Florida. This event is a cornerstone for bringing together leaders and innovators in our field, and I couldn’t be more excited about the opportunities it presents to inspire change and collaboration.

We also discussed actionable ways to help shape the future of our industry, a subject that’s close to my heart. I truly believe in the power of innovation, teamwork, and forward-thinking to create a lasting impact, and it was amazing to dive into these ideas during the episode. One of my favorite aspects of connecting with fellow industry professionals is the opportunity to learn, grow, and exchange insights that help inform and strengthen our shared vision for the future.

If you're as passionate about driving progress in the restoration field as I am, I encourage you to check out this episode. It’s packed with insights, inspiration, and practical advice that I hope will resonate with restoration professionals everywhere. Together, we can move the industry forward!

Respectfully,

Kayla McGowan
Editor-in-Chief

KEYWORDS: restoration business growth restoration business strategy

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Kayla mcgowan author

Kayla McGowan is the Editor-in-Chief of R&R Magazine, with 10 years of experience in marketing and communications in the restoration and cleaning industry. She leads the editorial strategy for R&R and The Experience Events, creating content that informs and connects industry professionals. 

Kayla holds a B.S. in Criminal Science and M.S. in Public Safety and Emergency Management from Grand Canyon University. She serves as Co-Chair on the RIA’s Marketing Committee.

Kayla is a Microbial Warrior®, a Certified Forensic Operator® and a High Risk/ High Level Decontamination Specialist™. Kayla is passionate about elevating the industry, is a food lover, enjoys spending time with her family, and embracing the outdoors.

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