Image courtesy of: vm (E+) Coverage on how to make your business highly successful. Insights on hiring and recruiting, leadership and managing people, marketing, training and education, innovation, business planning and strategy, communication, organizational culture, customer experience, diversity and inclusion, and more. https://www.randrmagonline.com/rss/2670 en-us Building and scaling a restoration business is more than adding jobs, crews, and revenue. How restorers develop their leadership, strategically plan, scale their systems, build strong teams, and maintain financial discipline help owners grow without sacrificing their foundation. http://www.randrmagonline.com/articles/92258 Mon, 12 Oct 2026 16:00:00 -0400 https://www.randrmagonline.com/articles/92258-beyond-more-jobs-what-it-takes-to-scale-a-restoration-business Here’s how TPAs helped transform the restoration industry and why restorers must balance program compliance with their sales, growth, and customer experience. Here’s how TPAs helped transform the restoration industry and why restorers must balance program compliance with their sales, growth, and customer experience. 

]]> http://www.randrmagonline.com/articles/92255 Wed, 07 Oct 2026 15:30:00 -0400 https://www.randrmagonline.com/articles/92255-third-party-administrators-in-restoration-the-good-the-bad-and-what-comes-next mcgowank@bnpmedia.com (Kayla McGowan) Here’s how restorers can avoid common documentation mistakes during a fire loss and build stronger files that support their scope, estimates, and work they completed. Here’s how restorers can avoid common documentation mistakes during a fire loss and build stronger files that support their scope, estimates, and work they completed. 

]]> http://www.randrmagonline.com/articles/92252 Tue, 06 Oct 2026 10:00:00 -0400 https://www.randrmagonline.com/articles/92252-avoid-these-fire-loss-documentation-mistakes The S.C.A.R.E Framework is designed to help restorers uncover technology risks that involve critical systems, automation, data, cybersecurity, and AI. The S.C.A.R.E Framework is designed to help restorers uncover technology risks that involve critical systems, automation, data, cybersecurity, and AI.

]]> http://www.randrmagonline.com/articles/92246 Mon, 05 Oct 2026 14:00:00 -0400 https://www.randrmagonline.com/articles/92246-the-real-technology-horror-stories-haunting-restoration-companies mcgowank@bnpmedia.com (Kayla McGowan) Hear from Violand Management Associates on how restorers can prepare for 2027 with strategic planning, stronger financials, leadership, and diversifying their sales. Hear from Violand Management Associates on how restorers can prepare for 2027 with strategic planning, stronger financials, leadership, and diversifying their sales. 

]]> http://www.randrmagonline.com/articles/92242 Thu, 01 Oct 2026 14:00:00 -0400 https://www.randrmagonline.com/articles/92242-preparing-your-restoration-business-for-2027 Growth is often limited by the systems, leadership, and discipline required to support it. Before deciding how much the company should grow, the owner needs to answer five questions about the business. Growth is often limited by the systems, leadership, and discipline required to support it. Before deciding how much the company should grow, the owner needs to answer five questions about the business.

]]> http://www.randrmagonline.com/articles/92213 Thu, 01 Oct 2026 09:00:00 -0400 https://www.randrmagonline.com/articles/92213-five-questions-that-should-shape-every-restoration-companys-2027-plan shawnhestermail@gmail.com (Shawn Hester) Restoration companies can perform the work correctly and leave money on the table because their file cannot support the work performed. With the claims process evolving, restorers need to rethink how they manage the project, estimate, and work with the carrier. Restoration companies can perform the work correctly and leave money on the table because their file cannot support the work performed. With the claims process evolving, restorers need to rethink how they manage the project, estimate, and work with the carrier.

]]> http://www.randrmagonline.com/articles/92241 Wed, 30 Sep 2026 15:00:00 -0400 https://www.randrmagonline.com/articles/92241-the-job-isnt-the-deliverable-the-documentation-is Learn how restorers can build stronger processes by aligning their roles, handoffs, expectations, and workflows with their company culture and team. Learn how restorers can build stronger processes by aligning their roles, handoffs, expectations, and workflows with their company culture and team. 

]]> http://www.randrmagonline.com/articles/92239 Wed, 30 Sep 2026 13:00:00 -0400 https://www.randrmagonline.com/articles/92239-building-better-restoration-processes-starts-with-understanding-your-team Here’s how cleaners and restorers can rethink their technicians’ training cost as a quality that supports fewer callbacks, better workmanship, and stronger productivity. Here’s how cleaners and restorers can rethink their technicians’ training cost as a quality that supports fewer callbacks, better workmanship, and stronger productivity.

]]> http://www.randrmagonline.com/articles/92237 Tue, 29 Sep 2026 12:00:00 -0400 https://www.randrmagonline.com/articles/92237-the-training-dilemma-turning-technician-training-from-an-expense-to-an-asset mcgowank@bnpmedia.com (Kayla McGowan) Here are key holiday cleaning tips for commercial properties. They include high-traffic areas, disinfecting, deep cleaning, and property damage risks. Here are key holiday cleaning tips for commercial properties. They include high-traffic areas, disinfecting, deep cleaning, and property damage risks.

]]> http://www.randrmagonline.com/articles/92228 Fri, 25 Sep 2026 11:00:00 -0400 https://www.randrmagonline.com/articles/92228-holiday-cleaning-challenges-for-commercial-properties Learn how repeatable workflows and SOPs can help restoration companies scale their operations, prevent breakdowns, and protect their margins. Learn how repeatable workflows and SOPs can help restoration companies scale their operations, prevent breakdowns, and protect their margins. 

]]> http://www.randrmagonline.com/articles/92227 Thu, 24 Sep 2026 10:30:00 -0400 https://www.randrmagonline.com/articles/92227-dont-let-growth-outrun-your-internal-processes Learn how plaster and lath have evolved into modern drywall and what restorers need to know about silica, gypsum, and other hazards from construction dust. Learn how plaster and lath have evolved into modern drywall and what restorers need to know about silica, gypsum, and other hazards from construction dust. 

]]> http://www.randrmagonline.com/articles/92216 Wed, 23 Sep 2026 14:00:00 -0400 https://www.randrmagonline.com/articles/92216-lath-plaster-and-drywall-what-restorers-need-to-know-about-construction-dust mcgowank@bnpmedia.com (Kayla McGowan) Verisk’s market data from Q1 of 2026 reveals claims stats, CAT trends, labor, pricing, and key indicators restorers should monitor. Verisk’s market data from Q1 of 2026 reveals claims stats, CAT trends, labor, pricing, and key indicators restorers should monitor. 

]]> http://www.randrmagonline.com/articles/92215 Wed, 23 Sep 2026 10:30:00 -0400 https://www.randrmagonline.com/articles/92215-q1-2026-restoration-market-trends-claims-pricing-and-cat-losses ASTM E2356-26 updates asbestos survey practices that include inspection scope and documentation for building renovation and demolition projects. ASTM E2356-26 updates asbestos survey practices that include inspection scope and documentation for building renovation and demolition projects.

]]> http://www.randrmagonline.com/articles/92212 Mon, 21 Sep 2026 16:30:00 -0400 https://www.randrmagonline.com/articles/92212-astm-e2356-26-updates-asbestos-survey-requirements-what-restorers-should-know mcgowank@bnpmedia.com (Kayla McGowan) David Gavilanes shares how restorers can properly prepare for fire response with hazard assessments, PPE, communication, community education, and partnerships. David Gavilanes shares how restorers can properly prepare for fire response with hazard assessments, PPE, communication, community education, and partnerships.

]]> http://www.randrmagonline.com/articles/92209 Mon, 21 Sep 2026 11:30:00 -0400 https://www.randrmagonline.com/articles/92209-preparing-restorers-for-fire-response-and-recovery Learn how restoration and cleaning companies can expand their workforce by hiring people with disabilities and partnering with vocational rehabilitation agencies. Learn how restoration and cleaning companies can expand their workforce by hiring people with disabilities and partnering with vocational rehabilitation agencies.

]]> http://www.randrmagonline.com/articles/92207 Thu, 17 Sep 2026 13:00:00 -0400 https://www.randrmagonline.com/articles/92207-hidden-in-plain-sight-expanding-the-restoration-industry-workforce Learn how corrosion best practices for aging infrastructure. Key processes include inspections, preparation of surfaces, protective coatings, and long-term maintenance. Learn how corrosion best practices for aging infrastructure. Key processes include inspections, preparation of surfaces, protective coatings, and long-term maintenance.  

]]> http://www.randrmagonline.com/articles/92201 Mon, 14 Sep 2026 13:00:00 -0400 https://www.randrmagonline.com/articles/92201-best-practices-for-corrosion-remediation-in-aging-infrastructure Reins' new Valuation tool uses carefully developed AI agents to analyze financial and operating data, deliver a current valuation, identify the factors driving it and pinpoint opportunities for improvement. Reins' new Valuation tool uses carefully developed AI agents to analyze financial and operating data, deliver a current valuation, identify the factors driving it and pinpoint opportunities for improvement.

]]> http://www.randrmagonline.com/articles/92199 Mon, 14 Sep 2026 07:14:00 -0400 https://www.randrmagonline.com/articles/92199-reins-launches-valuation-to-help-contractors-know-and-grow-their-business-value Here’s why restoration companies should look far beyond traditional gender roles and start building stronger teams by recognizing individual strengths. Here’s why restoration companies should look far beyond traditional gender roles and start building stronger teams by recognizing individual strengths. 

]]> http://www.randrmagonline.com/articles/92195 Thu, 10 Sep 2026 09:00:00 -0400 https://www.randrmagonline.com/articles/92195-more-than-an-admin-why-women-belong-in-every-part-of-restoration mcgowank@bnpmedia.com (Kayla McGowan) Meet Nate Judy, R&R’s 2026 Trailblazer Award winner, recognized for his servant leadership, industry advocacy, innovation, and advancing the future of restoration. Meet Nate Judy, R&R’s 2026 Trailblazer Award winner, recognized for his servant leadership, industry advocacy, innovation, and advancing the future of restoration. 

]]> http://www.randrmagonline.com/articles/92155 Fri, 04 Sep 2026 09:00:00 -0400 https://www.randrmagonline.com/articles/92155-meet-r-and-rs-2026-trailblazer-award-winner-nate-judy Trailblazer Award - Nate Judy Descubre cómo el crecimiento de la industria, la educación y el cambio generacional están creando nuevas oportunidades para trabajadores, emprendedores y dueños de negocios latinos en restauración. Descubre cómo el crecimiento de la industria, la educación y el cambio generacional están creando nuevas oportunidades para trabajadores, emprendedores y dueños de negocios latinos en restauración.

]]> http://www.randrmagonline.com/articles/92189 Thu, 03 Sep 2026 14:00:00 -0400 https://www.randrmagonline.com/articles/92189-la-marea-latina-ha-llegado-influencia-y-oportunidades-en-la-restauracion Here are five marketing lessons for restorers that help build trust, improve customer experiences, create sustainable business growth, and earning referrals. Here are five marketing lessons for restorers that help build trust, improve customer experiences, create sustainable business growth, and earning referrals. 

]]> http://www.randrmagonline.com/articles/92148 Thu, 03 Sep 2026 09:00:00 -0400 https://www.randrmagonline.com/articles/92148-marketing-for-restorers-who-hate-marketing Descubre cómo optimizar tu presencia en Google Maps (GBP) y Google Local Services Ads (LSA) para aumentar tu visibilidad local, mejorar tu posicionamiento y dominar el "Total Top Impression", para que tu empresa sea la primera opción en servicios de restauración. Descubre cómo optimizar tu presencia en Google Maps (GBP) y Google Local Services Ads (LSA) para aumentar tu visibilidad local, mejorar tu posicionamiento y dominar el "Total Top Impression", para que tu empresa sea la primera opción en servicios de restauración. 

]]> http://www.randrmagonline.com/articles/92151 Tue, 01 Sep 2026 14:00:00 -0400 https://www.randrmagonline.com/articles/92151-lsa-2026-como-multiplicar-leads-de-emergencia-y-superar-a-tu-competencia-en-restauracion Women are helping shape the future of the restoration industry by building healthy workplace cultures, strengthening teams, and leading with accountability, wisdom, and service. Women are helping shape the future of the restoration industry by building healthy workplace cultures, strengthening teams, and leading with accountability, wisdom, and service. 

]]> http://www.randrmagonline.com/articles/92150 Tue, 01 Sep 2026 09:00:00 -0400 https://www.randrmagonline.com/articles/92150-building-more-than-buildings-how-women-are-shaping-restorations-future Learn where Artificial Intelligence can help improve restoration efficiency, where human judgement remains a critical part of the business, and how balancing both can reduce restorer’s liability and protect their profitability. Learn where Artificial Intelligence can help improve restoration efficiency, where human judgement remains a critical part of the business, and how balancing both can reduce restorer’s liability and protect their profitability.

]]> http://www.randrmagonline.com/articles/92152 Mon, 31 Aug 2026 09:00:00 -0400 https://www.randrmagonline.com/articles/92152-ai-vs-ri-the-real-battle-is-over-liability-and-profitability Annissa@firehouseeducation.com (Annissa Coy) Annissa Coy shares how restorers can price and bill their contents jobs using time and material, accurate costs, specialty pricing, and strong documentation. Annissa Coy shares how restorers can price and bill their contents jobs using time and material, accurate costs, specialty pricing, and strong documentation. 

]]> http://www.randrmagonline.com/articles/92183 Fri, 28 Aug 2026 14:00:00 -0400 https://www.randrmagonline.com/articles/92183-how-to-price-and-bill-for-contents-restoration Annissa@firehouseeducation.com (Annissa Coy) Here’s how emotional intelligence, sentimental value, and homeowner advocacy can help restorers make better decisions when they’re handling contents. Here’s how emotional intelligence, sentimental value, and homeowner advocacy can help restorers make better decisions when they’re handling contents.

]]> http://www.randrmagonline.com/articles/92153 Fri, 28 Aug 2026 09:00:00 -0400 https://www.randrmagonline.com/articles/92153-can-i-vs-should-i-the-human-side-of-restorability Learn how technology, flexible team structures, labor shortages, and changing expectations are reshaping workforce strategies for restoration companies looking to grow. Learn how technology, flexible team structures, labor shortages, and changing expectations are reshaping workforce strategies for restoration companies looking to grow.

]]> http://www.randrmagonline.com/articles/92154 Thu, 27 Aug 2026 09:00:00 -0400 https://www.randrmagonline.com/articles/92154-the-changing-workforce-behind-restoration-growth mcgowank@bnpmedia.com (Kayla McGowan) Boris Skoro of Prism Specialties shares best practices for managing large-loss restoration projects, including assessment, documentation, logistics, transparency, communication, and post-project reviews. Boris Skoro of Prism Specialties shares best practices for managing large-loss restoration projects, including assessment, documentation, logistics, transparency, communication, and post-project reviews. 

]]> http://www.randrmagonline.com/articles/92176 Wed, 26 Aug 2026 09:00:00 -0400 https://www.randrmagonline.com/articles/92176-managing-large-loss-restoration-projects mcgowank@bnpmedia.com (Kayla McGowan) Here’s how restoration businesses can build a learning culture, strengthen their employee retention, and develop future restoration leaders. Here’s how restoration businesses can build a learning culture, strengthen their employee retention, and develop future restoration leaders. 

]]> http://www.randrmagonline.com/articles/92179 Tue, 25 Aug 2026 10:00:00 -0400 https://www.randrmagonline.com/articles/92179-building-a-learning-culture-that-drives-growth-for-restoration-businesses