Managing Your Restoration Business

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ServiceMaster Restore’s President John Tovar shares why restoration growth is shifting from a market count strategy to a market density strategy that helps improve response times and service.

Many restoration companies struggle with what to post on social media. Educational job site content turns everyday restoration work into a powerful marketing tool that builds trust. 

AI can streamline your tasks, but as restorers sounding robotic is a risk that isn’t worth taking. Here’s why keeping a human voice builds trust and wins over homeowners.

Kyle Chiasson shares how he built 70+ restoration locations through direct-work sales, consistent reps, follow-ups, and empowering his team to act. 

Voda’s CEO Dan Claps, CFE explains how restorers can build, scale, and future proof their business using KPIs, people first culture, and smart growth strategies.

Paul Davis Restoration’s John Reasoner shares key safety habits during CAT season, from PPE to buddy system, to keeping your team safe and ready.

This case study of 1-800-Packouts of Michigan demonstrates their rapid response after a pipe burst in the dead of winter, overcoming freezing conditions and access challenges during the project. 

Industry experts explain why reading regulations, understanding ANSI/IICRC Standards, and using evidence-based training are essential for restoration compliance.

Holly Baldwin shares how restorers can become the “second call” by building carrier relationships, earning reviews, and strengthening community trust. 

In this episode of Ask The Expert, Mark Davis, Co-CEO of Signal Restoration Services and Chairman & CEO of PuroClean, discusses long term leadership and how private ownership has enabled sustained, franchise-first growth.